Experienced Onsite Data Entry Specialist – Veterinary Pharmacy Support

Are you a detail-oriented and customer-focused individual looking for a challenging and rewarding role in a dynamic environment? Do you have a passion for delivering exceptional service and a strong desire to grow your career in a fast-paced industry? If so, we invite you to join the blithequark team as an Onsite Data Entry Specialist in our Pittston, PA location. About blithequark blithequark is a leading e-commerce retail business and the fastest-growing licensed pharmacy in the market today. Our mission is to provide an unparalleled customer experience, and we're committed to delivering exceptional service to our pet-parent customers and business partners. As a blithequark team member, you'll be part of a collaborative and supportive environment that values innovation, teamwork, and continuous learning. Why ? At blithequark, we prioritize the safety, health, and well-being of our team members. We offer a comprehensive benefits package, including: * Competitive starting wages up to $17.25 per hour * Opportunities for wage increases starting after 3 months of service * A climate-controlled environment * Employee 20% Discount Program at blithequark for all your pet needs * 401(k) with company matching * Referral bonuses – $500 per referral * Team-building events and company-sponsored luncheons * Career growth and promotion opportunities * Insurance eligibility on the 1st of the month * Subsidized child, adult, and pet backup care through * Discounts on many items through the LifeMart Discount platform Job Summary: As an Onsite Data Entry Specialist, you will play a critical role in supporting our veterinary pharmacy operations. You will engage directly with veterinary clinics to coordinate prescription approvals, resolve customer issues, and clarify order inquiries. You will also research and problem-solve to determine appropriate solutions for the customer and clinic partners, and follow up as needed to resolve issues. Key Responsibilities: * Engage directly with veterinary clinics to coordinate prescription approvals, resolve customer issues, and clarify order inquiries * Research and problem-solve to determine appropriate solutions for the customer and clinic partners, and follow up as needed to resolve issues * Complete data entry of prescriptions into blithequark's healthcare software * Maintain a high level of quality through data entry and order processing of veterinary pharmacy orders * Operate with understanding, active listening, patience, empathy, and kindness to customers and partners alike * Communicate with veterinary clinics over the phone (sometimes other channels as needed) with a variety of topics, primarily using our internal computer software and systems to research solutions and document clinic note accounts * Expect a significant part of the workday will be outbound veterinary clinic/customer phone contacts Essential Qualifications: * 1-2 years working in a customer or healthcare-focused environment * Demonstrate excellent communication skills (written, verbal, and listening) * Ability to multi-task (i.e., talk on the phone while navigating on the computer and taking notes) * Operate with ownership, be a self-starter, and have a strong attention to detail * Proficiency with Microsoft Outlook * High school education or equivalent * Must be able to maintain a Pharmacy Technician License from the Pennsylvania Board of Pharmacy where appropriate * Critical thinking skills * Demonstrated ability to multi-task and perform well in a face-paced environment * Ability to adapt to change in accordance with the business needs of the company * Willing to work overtime as needed by the business unit * Must bring proven ability to maintain confidentiality and secure sensitive information * Must be able to pass a background check * Show up for work! Come on time and be committed to being your best Preferred Qualifications: * Experience working in a pharmacy or healthcare setting * Familiarity with electronic health records (EHRs) and pharmacy software * Strong analytical and problem-solving skills * Ability to work in a fast-paced environment with multiple priorities * Excellent communication and interpersonal skills What We Offer: * A dynamic and supportive work environment * Opportunities for career growth and professional development * Competitive compensation and benefits package * Recognition and rewards for outstanding performance * A commitment to diversity, equity, and inclusion : If you're a motivated and customer-focused individual looking for a challenging and rewarding role, we invite you to apply for the Onsite Data Entry Specialist position at blithequark. Please through our website or by contacting our HR department. Equal Opportunity Employer: blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. Accommodations: If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform the job requirements, please contact our HR department. Contact Information: If you have a question regarding your application, please contact our HR department. Privacy Policy: To access blithequark's Customer Privacy Policy, please click here. To access blithequark's California CPRA Job Applicant Privacy Policy, please click here.