Experienced Chat Administrator – Remote Opportunity to Shape Community Engagement

At blithequark, we're dedicated to fostering a culture of inclusivity, equality, and community growth. As a key member of our team, the Chat Administrator will play a vital role in shaping the online experience for our users. If you're passionate about community engagement, conflict resolution, and creating a positive online environment, we invite you to join us on this exciting journey. About blithequark blithequark is a forward-thinking organization based in Castle Rock, Colorado, committed to promoting equality and providing innovative services. Our mission is to empower individuals through education and technology, and we're excited to launch our own social media app and bank account in the near future. As a company, we value diversity, inclusivity, and open communication, and we're looking for like-minded individuals to. Job Summary We're seeking an experienced Chat Administrator to join our remote team on a part-time basis. As a Chat Administrator, you'll be responsible for moderating our official Discord server, ensuring a positive and respectful online environment for our users. This role requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment. Key Responsibilities - Moderate the Discord Server: Delete messages that violate our community guidelines, ban users with repeat offenses, and mute users who have violated the rules. - Investigate Reports: Look into user complaints about rule violations and take necessary actions to resolve the issue. - Manage Chat Moderators: Supervise and guide our team of chat moderators to ensure they're equipped to handle their roles effectively. - Server Management: Take charge of the Discord server when higher-level management is not present, making decisions to maintain a positive and respectful environment. Qualifications - Age Requirement: Must be at least 18 years old. - Education: High School Diploma or equivalent (GED). - Experience: Previous experience in community management, customer service, or a related field is highly desirable. Essential Skills and Competencies - Strong Communication Skills: Ability to effectively communicate with users, moderators, and higher-level management. - Conflict Resolution: Experience in resolving conflicts and disputes in a fair and respectful manner. - Attention to Detail: Ability to carefully review messages and reports to ensure accurate decision-making. - Time Management: Ability to work independently and manage multiple tasks simultaneously. - Technical Skills: Familiarity with Discord and its features, as well as basic computer skills. Preferred Qualifications - Previous Experience in Community Management: Experience in managing online communities, forums, or social media groups. - Customer Service Experience: Experience in providing excellent customer service in a fast-paced environment. - Language Skills: Proficiency in multiple languages is a plus. Career Growth Opportunities and Learning Benefits At blithequark, we're committed to helping our employees grow and develop their skills. As a Chat Administrator, you'll have opportunities to: - Develop Your Skills: Receive training and support to enhance your community management and conflict resolution skills. - Take on New Challenges: Progress to more senior roles within the company, such as Senior Chat Administrator or Community Manager. - Collaborate with Other Teams: Work with our development team to launch new features and services, and collaborate with our marketing team to promote our brand. Work Environment and Company Culture - Remote Work: Enjoy the flexibility of working from home or a remote location. - Flexible Hours: Work part-time hours that fit your schedule. - Collaborative Team: Join a team of like-minded individuals who share your passion for community engagement and equality. Compensation, Perks, and Benefits - Competitive Pay: Earn $14.50 per hour, paid weekly from Monday to Sunday. - Opportunities for Advancement: Progress to more senior roles within the company. - Professional Development: Receive training and support to enhance your skills and knowledge. Equal Opportunity Employer Disclosure At blithequark, we're committed to equal hiring practices and opportunities. We welcome applicants from diverse backgrounds and identities, and we're proud to be an inclusive and equitable employer. We do not discriminate based on race, religion, ethnicity, sexual orientation, gender, or sex identity. If you're passionate about community engagement, conflict resolution, and creating a positive online environment, we invite you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We look forward to hearing from you!