Experienced Full Stack Data Entry Specialist – Remote Pharmacy Operations

Remote Full-time
Are you passionate about delivering exceptional patient care and experience in a dynamic retail pharmacy environment? Do you have a strong foundation in data entry and a keen eye for detail? If so, we invite you to at blithequark as a Full Stack Data Entry Specialist –Remote Pharmacy Operations. About blithequarkblithequark is a well-established American pharmaceutical retailer and company, founded in 1901 in Chicago, Illinois. With a rich history of innovation and customer-centricity, we have grown to become one of the largest drug store chains in the United States.Our mission is to provide a wide range of products and services, including prescription drugs, over-the-counter drugs, health and wellness products, beauty products, photo shoots, and more, to our customers while delivering exceptional patient care and experience. Job SummaryAs a Full Stack Data Entry Specialist –Remote Pharmacy Operations, you will be responsible for ensuring the accurate and efficient processing of prescriptions, patient data, and other pharmacy-related information. You will work closely with our pharmacy team to provide exceptional patient care and experience, while maintaining the highest standards of data integrity and compliance.Key Responsibilities* Provide exceptional patient care and experience by greeting patients, answering their questions, and resolving their issues in a timely and professional manner. * Model and offer client support best practices with all colleagues to deliver a unique and positive experience, including relational behaviors that demonstrate empathy (e.g., welcoming, eye-to-eye contact, courtesy, etc.) and blithequark service qualities (e.g., showing interest to identify needs and proactively helping, upgrading until satisfied, advocating compassion and inclusivity, etc.).* Associate with patients by anticipating their needs and proactively offering services. Uphold efforts on upgrading patient experience by expanding knowledge of healthcare services presented through blithequark (e.g., patient counseling, prescription management, medication therapy reviews, and perform clinical or health services like vaccinations, diagnostic testing, and patient results services) thereby advancing the shift of the blithequark pharmacy role from transactional to relational. * Participate and aid events that mirror the exceptional communities we serve as mentioned by Head Manager, Healthcare Manager, Region Director, or Pharmacy Administrator.* Advise patients and answer their questions regarding medication use, side effects, interactions, contraindications, patient data security, generics, more affordable medications, over-the-counter products, and refer to clinical provider as necessary to ensure medication is taken accurately, health needs are addressed, and satisfaction with service is achieved. * Perform pharmacy tasks including compounding, medication therapy reviews, check, and medication management. * Review, interpret, and accurately administer prescribed medications as required by responsibility.* Ensure the pharmacy operates in accordance with guidelines, company policies, and standards. Assist pharmacy manager with establishing strategies that promote the effective workflow of the pharmacy including delegating tasks, planning activities, and soliciting colleague input. Accountable for the opening and closing of the pharmacy and shift change responsibilities. * Ensure the utilization of all components of the Honest Intentions Dispensing strategy related to state and federal controlled substance regulations while filling prescriptions.The Item Audit/Retail Fill Cycle Pharmacist is responsible for ensuring that components of Pure Intentions are available. * Maintain current knowledge of data technology related to pharmacy systems including workflow, prescription filling, billing, clinical documentation, training, inventory management, and retail location registers to provide support to patients as well as pharmacy staff. Seek out new and better ways to encourage advance efficiency. * Ensure the accurate handling of insurance claims to resolve patient issues and prevent claim denials.Circulate back to insurance companies and clinical providers and participate in external review. * Circulate back to clinical providers' offices to explain prescribed medications, doses, refills, interactions, and aversions to suggest alternative medications, and answer clinical provider questions. * Perform clinical and health services such as vaccinations, diagnostic testing, disease state management, and other healthcare services. * Assist and support the pharmacy manager in examining performance data including pharmacy financial, customer service, and execution of strategies for pharmacy resource management and inventory management.* Create and maintain good relationships with local healthcare community including doctors, nurses, and other healthcare providers. Participate in community outreach activities to promote the pharmacy business, enhance learning experiences, and give happier lives through better health. * Collaborate with unified support for patient enrollment, exemption resolution, and assist with resolving patient issues. In virtual conditions, conduct virtual item audit by keeping explicit company methods and rules.Individuals and Performance Management* Assist the Pharmacy Manager with staff hiring and training. Establish the Pharmacy Manager's course of staff performance by training, and providing productive feedback, checking customer service, and encouraging colleague development. * Advance collaboration and inspire colleagues by establishing expectations, screens, and recognizes progress, and encourages a common vision. Training and Self-Awareness* Maintain current knowledge and required permitting/credentialing/verification as laid out by government and state regulations to offer such clinical services.* Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy-related journals, company publications, and communications. Maintain attention to advancements in retail and management and pursue accepted procedures that would improve performance. * Acquire vital certifications, education credits, and training, including learning modules, as required by the Organization. * Seek professional development by observing one's performance, requests for valuable feedback, and use pharmacy manager and head manager as tutor and mentor.* Interact. Maintain the Pharmacy Director and Head Manager by imparting important corporate health and wellness services or policy information to pharmacy staff. Essential Capabilities* BS in Pharmacy or Pharmacist Degree from an accredited educational institution. * Current pharmacist licensure in the states within the region. * Experience performing prescription dispensing exercises that show strong areas of knowledge of pertinent state and federal controlled substance regulations. * Certified Immunizer or able to become an immunizer in at least 90 days of hire.Preferred Capabilities* At least 2-year experience as a pharmacist in a retail setting including prescription filling and check, records and legal compliance, pharmacy operations, pharmacy software and technology systems, and insurance. * Familiarity with pharmacy software and technology systems, including workflow, prescription filling, billing, clinical documentation, training, inventory management, and retail location registers. About blithequark and its Benefitsblithequark is an equal opportunity employer.We value diversity and encourage individuals from all backgrounds to apply. Benefitsblithequark is known for offering various benefits to their employees. These benefits may vary based on factors such as the employee's position, location, and length of service. Here are some common benefits blithequark employees can access:* Health CareBenefits: blithequark generally offers health care benefits such as medical, dental, and vision insurance to eligible employees. These benefits can help cover medical bills and provide access to necessary health services.* Prescription Drug Discounts: Because of its focus on pharmaceutical services, blithequark employees can receive discounts on prescription drugs and over-the-counter drugs when filling prescriptions at blithequark pharmacies. * Employee Assistance Program (EAP): Many companies, including blithequark, offer EAPs that provide confidential counseling and support services to employees and their families. These programs can help with a range of work and personal challenges. * Paid Time Off: blithequark generally provides paid time off for holidays, vacations, and sick days.The amount of free time can vary based on factors such as job title and seniority. * Retirement Plans: blithequark typically offers retirement savings plans, such as 401(K) plans, to help employees save for retirement. Some plans may include matching employer contributions. * Employee Discounts: Employees often receive discounts on products and services sold in blithequark stores. This could include discounts on over-the-counter medications, beauty products, and more. * Professional Development: blithequark may offer opportunities for professional development and advancement within the company.This could include training programs, skills development initiatives, and the opportunity to move up the corporate ladder. * Wellness Programs: Because of its focus on health and wellness, blithequark may offer wellness programs designed to promote employee health. These programs can include fitness challenges, health screenings, and wellness resources. * Flexible Scheduling: Depending on your specific job role, blithequark may offer flexible scheduling options to meet different employee needs. If you are a motivated and detail-oriented individual with a passion for delivering exceptional patient care and experience, we encourage you to apply for this exciting opportunity to at blithequark as a Full Stack Data Entry Specialist –Remote Pharmacy Operations.
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