Experienced Live Chat Agent – Customer Support & Service Representative – Flexible Part-Time Position

Are you a customer-focused individual with excellent communication skills and a passion for helping others? Do you want to work for a reputable airline with a rich history and a commitment to excellence? Look no further! blithequark is seeking motivated and flexible individuals to as Live Chat Agents. This part-time position offers a unique opportunity to work under 4 hours a day, with a flexible schedule that suits your needs. About blithequarkblithequark is one of the leading global airlines, dedicated to providing the best travel experience to our passengers.With a rich history and a reputation for excellence, we offer a rewarding work environment where employees are valued and respected. We believe in fostering growth and offering opportunities for career advancement. Our team is passionate about making every journey a memorable one for our passengers, and we invite you to be a part of it. Job SummaryAs a Live Chat Agent, you will be the front-line of support for our customers, providing assistance and resolving issues through our live chat platform. This role is perfect for those who are looking for a dynamic, customer-focused job with a reputable airline.You will be responsible for responding to customer inquiries, troubleshooting and resolving issues, and providing information about our services, policies, and procedures. Responsibilities* Respond to customer inquiries in a timely and professional manner via live chat* Troubleshoot and resolve issues related to reservations, flight changes, and other travel-related concerns* Provide information about blithequark's services, policies, and procedures* Escalate complex issues to the appropriate department as necessary* Maintain detailed and accurate records of customer interactions* Meet performance metrics and targets set by the company* Stay updated with the latest changes and updates in airline industry standardsRequirements* Must be a resident of Georgia* Excellent written communication skills* Strong problem-solving abilities* Ability to work independently and manage time effectively* Basic understanding of airline operations and customer service principles* Reliable internet connection and a quiet, dedicated workspace* Proficiency in using live chat software and basic computer applicationsEducational Qualifications* High school diploma or equivalent required* Bachelor's degree in Communications or a related field is a plus, but not mandatoryExperience* Previous experience in customer service is highly desired* Experience in the airline industry is a plus, but not necessaryBenefits* Comprehensive Health and Dental insurance plans* Paid Training sessions to ensure you are well-equipped for the job* Paid Vacations for a healthy work-life balance* Retirement Plans to secure your future* Flight Benefits allowing you to travel with blithequark at reduced ratesWork Environment & Company Cultureblithequark is committed to providing a positive and inclusive work environment where employees feel valued and respected.Our team is passionate about making a difference in the lives of our customers, and we believe in fostering growth and offering opportunities for career advancement. We offer a range of benefits and perks to support your physical and mental well-being, including comprehensive health and dental insurance plans, paid training sessions, and paid vacations. Career Growth Opportunities & Learning BenefitsAt blithequark, we believe in investing in our employees' growth and development. We offer a range of training programs and opportunities for career advancement, including mentorship programs, leadership development courses, and professional certifications.Our team is passionate about learning and sharing knowledge, and we encourage our employees to take ownership of their professional development. Compensation & Perks* Competitive hourly rate of $20 per hour* Flexible part-time schedule with under 4 hours of work per day* Comprehensive benefits package, including health, dental, and retirement plans* Paid training sessions and opportunities for career advancement* Flight Benefits allowing you to travel with blithequark at reduced ratesIf you are passionate about helping people and looking for a flexible, part-time position, we encourage you to apply for the Live Chat Agent role.Please through our website including your resume, cover letter, and any relevant certifications or experience. We look forward to hearing from you! !