Experienced Customer Support Agent – Live Chat & Email Support for blithequark

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two days are ever the same? If so, we want to hear from you! blithequark is seeking a highly motivated and customer-focused Customer Support Agent to. As a Customer Support Agent, you will be the face of our company, providing top-notch support to our customers through live chat and email. If you're looking for a challenging and rewarding role that offers opportunities for growth and development, we encourage you to apply. About blithequark blithequark is a leading provider of innovative solutions that empower individuals and businesses to succeed. Our team is dedicated to delivering exceptional customer experiences, and we're committed to creating a work environment that is supportive, inclusive, and fun. As a remote-first company, we believe that work should be a place where you can be your authentic self, and we're passionate about creating opportunities for growth and development that align with your goals and aspirations. The Role As a Customer Support Agent, you will be responsible for providing exceptional support to our customers through live chat and email. This is a fully remote position, and we provide everything you need to work from home, including High-Speed Internet (1000 Mbps). You'll be working with a dynamic team that is passionate about delivering exceptional customer experiences, and you'll have the opportunity to learn and grow with our company. Key Responsibilities: * Answering questions about our products and services * Troubleshooting technical issues * Providing top-notch support through written communication * Collaborating with our team to resolve customer issues * Meeting performance goals and targets * Participating in ongoing training and development programs What We Offer: * Remote work: Work from the comfort of your home * Comprehensive training: No prior experience needed—we'll teach you everything you need to know * Positive work culture: Be part of an innovative and supportive team * Career growth: We value ongoing learning and growth for all our team members * Competitive pay * Supportive team environment * Flexible work schedule (Monday-Friday, 8AM-5PM) * $500 sign-on bonus Requirements: * High School Diploma or GED * Strong communication skills (written and oral) * Comfortable using Microsoft Office programs * Ability to multitask and meet performance goals * Quiet, dedicated workspace * Familiarity with Zendesk or similar platforms (bonus skill) * Previous customer service or technical support experience (bonus skill) Why You'll Love It: * Competitive pay * Supportive team environment * Flexible work schedule (Monday-Friday, 8AM-5PM) * Opportunities for growth and development * Comprehensive training program * $500 sign-on bonus What We're Looking For: * A customer-focused individual with a passion for delivering exceptional customer experiences * Strong communication and problem-solving skills * Ability to work independently and as part of a team * Familiarity with customer service software and platforms (bonus skill) * Previous customer service or technical support experience (bonus skill) : If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply. Please apply including your resume and a cover letter, to. We can't wait to hear from you! Equal Employment Opportunity: blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, supportive, and respectful of all individuals. We believe that diversity and inclusion are essential to our success, and we're passionate about creating opportunities for growth and development that align with your goals and aspirations. Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. blithequark reserves the right to modify or add to this job description at any time, with or without notice.