Experienced Customer Service Representative – Remote Data Entry Position at blithequark

Are you a detail-oriented and customer-focused individual looking for a challenging and rewarding remote data entry position? Do you have a passion for delivering exceptional customer service and working in a fast-paced environment? If so, we encourage you to apply for the Experienced Customer Service Representative –Remote Data Entry Position at blithequark. About blithequarkblithequark is a leading healthcare and retail organization dedicated to making a positive impact on people's lives through better health and wellness.With a rich legacy of serving communities across the United States, blithequark operates over 9,000 brick-and-mortar stores, providing a wide range of healthcare and retail services to nearly 10 million customers every day. Our team of dedicated professionals, including pharmacists, healthcare providers, and customer service representatives, work together to deliver exceptional patient care and customer experiences. Job SummaryAs an Experienced Customer Service Representative –Remote Data Entry Position at blithequark, you will be responsible for providing top-notch customer service to patients and clients, while also performing data entry tasks with high accuracy and attention to detail.You will work under the direct supervision of a manager and be expected to maintain a high level of productivity and quality in your work. This is a full-time remote position, offering a competitive hourly rate of $27-$35 per hour. Key Responsibilities* Utilize blithequark's solution information entry techniques and rules processes new patient enrollment by entering information into the proper system. * Handle patient medication requests within HIPAA guidelines and enter refill orders for processing.* Investigate to acquire missing medication data, and decipher clinical abbreviations (SIG codes). * Settle all data entry related to special cases. * Handle correspondence to patients (inbound calls, chats, messages) and settle outbound calls to prescribers and patients as necessary. * Settle Outsider Exceptions by inspecting, gathering data, making revisions, and resubmitting for processing as per individual plan requirements. * Settle phone calls to guarantors and others to obtain data, gain abrogate endorsement, or otherwise settle the Outsider Exceptions.* Provide support to Pharmacists, both those in the office and those in other areas. * Identify and communicate issues to senior-level staff as necessary. Essential Qualifications* High school diploma or equivalent. * Basic level computer skills (e.g., start and close down computer, use mouse to point and click, start and close programs, switch between programs, save files, print reports, and access data online). * Basic web search skills to include opening a program, composing URLs in the right field, using a web search engine, bookmarking a website, navigating back/forward/stop buttons, and completing forms online.* Intermediate level keyboarding skills (at least 25 WPM, typing by memory, organizing files). Preferred Qualifications* At least one year of pharmacy professional experience in a retail or call center environment. * At least one and a half years of experience as a pharmacy professional with a license/enrollment by the state as granted by the state Board of Pharmacy or widely recognized certification organization. * Experience providing customer service to internal and external clients, including meeting quality standards for services, and assessment of customer satisfaction.* Middle to advanced level keyboarding skills (at least 35 WPM, typing by memory, designing documents). * Familiarity with Spanish and English. Skills and Competencies* Excellent customer service and communication skills. * Strong attention to detail and ability to work accurately in a fast-paced environment. * Ability to work independently and as part of a team. * Strong problem-solving and analytical skills. * Ability to adapt to changing priorities and deadlines. * Familiarity with pharmacy software and systems.Career Growth Opportunities and Learning BenefitsAt blithequark, we are committed to helping our employees grow and develop their careers. As a remote data entry position, you will have the opportunity to work with a variety of patients and clients, while also developing your skills and knowledge in areas such as customer service, data entry, and pharmacy operations. We offer a range of training and development programs, including on-the-job training, online courses, and mentorship opportunities. Work Environment and Company Cultureblithequark is a dynamic and fast-paced organization that values diversity, inclusion, and teamwork.Our remote data entry position offers a flexible and autonomous work environment, with the opportunity to work from home and manage your own schedule. We are committed to creating a positive and supportive work environment, with a focus on employee well-being and work-life balance. Compensation, Perks, and BenefitsAs a remote data entry position at blithequark, you will receive a competitive hourly rate of $27-$35 per hour, depending on your experience and qualifications. We also offer a range of benefits, including:* Comprehensive health insurance* 401(k) retirement plan* Paid time off and holidays* Flexible scheduling and remote work options* Opportunities for career growth and professional developmentIf you are a motivated and customer-focused individual with a passion for delivering exceptional customer service and working in a fast-paced environment, we encourage you to apply for the Experienced Customer Service Representative –Remote Data Entry Position at blithequark.Please visit our website at [voxaquest.net/job/experienced-customer-service-representative-remote-data-entry-position-at-blithequark-15707]( to learn more about this exciting opportunity and to.