Experienced Business Development & Customer Service Representative - Entry Level Opportunity at blithequark

Are you a driven and customer-focused individual with a passion for building relationships, driving growth, and delivering exceptional service? Do you have a strong desire to contribute to the success of a dynamic organization? Look no further! blithequark is seeking an entry-level Business Development & Customer Service Representative to. As a key member of our organization, you will play a vital role in cultivating new business opportunities and providing top-notch support to our valued customers. About blithequarkblithequark is a forward-thinking organization that is dedicated to delivering innovative solutions and exceptional customer experiences.Our team is passionate about building strong relationships with our clients and partners, and we are committed to driving growth and success in the industry. As a Business Development & Customer Service Representative at blithequark, you will have the opportunity to work with a talented team of professionals who share your passion for customer service and business development. Key ResponsibilitiesAs an entry-level Business Development & Customer Service Representative at blithequark, your key responsibilities will include:* Identifying and Developing New Business Opportunities: You will be responsible for identifying and developing new business opportunities through customer outreach and prospecting.This will involve researching potential clients, building relationships, and presenting our products and services to them. * Building and Maintaining Strong Relationships: You will build and maintain strong relationships with existing clients, providing personalized support and acting as their primary point of contact. This will involve understanding their needs, challenges, and goals, and offering tailored solutions to meet their requirements. * Collaborating with Cross-Functional Teams: You will collaborate with cross-functional teams to ensure seamless delivery of products and services and customer satisfaction.This will involve working closely with sales, marketing, and product development teams to ensure that our customers receive the best possible experience. * Conducting Market Research and Competitor Analysis: You will conduct market research and competitor analysis to identify trends and opportunities for business growth. This will involve staying up-to-date with industry developments and identifying areas where we can improve our products and services. * Preparing and Delivering Persuasive Presentations: You will prepare and deliver persuasive presentations and proposals to potential customers and clients.This will involve developing compelling pitches and presentations that showcase the value of our products and services. * Following Up on Leads and Inquiries: You will follow up on leads, inquiries, and sales opportunities to convert prospects into customers. This will involve tracking sales activities and generating reports as needed. * Maintaining Accurate Customer Records: You will maintain accurate customer records, track sales activities, and generate reports as needed. This will involve using our CRM system to manage customer interactions and track sales performance.* Providing Exceptional Customer Service: You will provide exceptional customer service, promptly addressing inquiries, troubleshooting issues, and resolving concerns. This will involve being responsive to customer needs and providing solutions that meet their requirements. Essential QualificationsTo be successful in this role, you will need to have:* A Strong Passion for Customer Service: You will need to have a strong passion for delivering exceptional customer service and building strong relationships with clients.* Excellent Communication and Interpersonal Skills: You will need to have excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues. * Strong Business Development Skills: You will need to have strong business development skills, with the ability to identify and develop new business opportunities. * Ability to Work in a Fast-Paced Environment: You will need to be able to work in a fast-paced environment, with multiple priorities and deadlines. * Strong Organizational and Time Management Skills: You will need to have strong organizational and time management skills, with the ability to manage multiple tasks and projects simultaneously.Preferred QualificationsWhile not essential, the following qualifications would be highly desirable:* Experience in Business Development or Sales: You will have experience in business development or sales, with a proven track record of success. * Knowledge of CRM Systems: You will have knowledge of CRM systems, with experience using them to manage customer interactions and track sales performance. * Certifications in Customer Service or Business Development: You will have certifications in customer service or business development, such as a Certified Customer Service Representative (CCSR) or a Certified Business DevelopmentProfessional (CBDP).Skills and CompetenciesTo be successful in this role, you will need to possess the following skills and competencies:* Communication and Interpersonal Skills: You will need to have excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues. * Business Development Skills: You will need to have strong business development skills, with the ability to identify and develop new business opportunities. * Customer Service Skills: You will need to have excellent customer service skills, with the ability to deliver exceptional service and resolve customer concerns.* Organizational and Time Management Skills: You will need to have strong organizational and time management skills, with the ability to manage multiple tasks and projects simultaneously. * Analytical and Problem-Solving Skills: You will need to have strong analytical and problem-solving skills, with the ability to identify and resolve complex issues. Career Growth Opportunities and Learning BenefitsAs a Business Development & Customer Service Representative at blithequark, you will have the opportunity to:* DevelopYour Skills and Knowledge: You will have access to training and development programs that will help you develop your skills and knowledge in business development, customer service, and sales.* Take on New Challenges: You will have the opportunity to take on new challenges and responsibilities, with the potential to move into leadership roles or specialized areas of the business. * Work with a Talented Team: You will work with a talented team of professionals who share your passion for customer service and business development. * Contribute to the Success of the Organization: You will have the opportunity to contribute to the success of the organization, with a focus on driving growth and delivering exceptional customer experiences.Work Environment and Company Cultureblithequark is a dynamic and fast-paced organization that is committed to delivering exceptional customer experiences. Our team is passionate about building strong relationships with our clients and partners, and we are committed to driving growth and success in the industry. As a Business Development & Customer Service Representative at blithequark, you will work in a collaborative and supportive environment that is focused on delivering results. Compensation, Perks, and BenefitsWe offer a competitive compensation package, including:* BaseSalary: A competitive base salary that reflects your experience and qualifications.* Commission: A commission structure that rewards your sales performance and business development efforts. * Benefits: A comprehensive benefits package that includes health insurance, retirement savings, and paid time off. * Perks: A range of perks and incentives that recognize your contributions and achievements, including bonuses, rewards, and recognition programs. If you are a motivated and customer-focused individual with a passion for business development and customer service, we encourage you to apply for this exciting opportunity.Please submit your resume and a cover letter that outlines your qualifications and experience. We look forward to hearing from you! !