Experienced Remote Automotive Customer Service Representative – Driving Exceptional Customer Experiences

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join the blithequark team as aRemote Automotive Customer Service Representative. At blithequark, we're dedicated to making people's lives simpler, faster, and safer through our innovative digital business services. As a key member of our team, you'll have the opportunity to interact with customers from all walks of life, build meaningful relationships, and drive business growth.About blithequarkblithequark is a global digital business services company that delivers cutting-edge solutions to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence enable us to be a force of good in supporting our communities, clients, and the environment. At blithequark, we're committed to creating a workplace that's conducive to happiness and a healthy work-life balance, where everyone feels valued, inspired, and supported.Benefits of Working with blithequarkAs aRemote Automotive Customer Service Representative, you'll enjoy a range of benefits that will make your career journey with blithequark truly rewarding. These include:* Paid Training to help you develop the skills and knowledge you need to succeed* Competitive Wages that reflect your value to the team* Full Benefits, including Medical, Dental, Vision, 401k, and more, to ensure your well-being and financial security* Paid Time Off to recharge and pursue your passions* Employee wellness and engagement programs to support your physical and mental healthTeleperformance and YouAt blithequark, we believe that our people are our greatest asset.We're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. As aRemote Automotive Customer Service Representative, you'll become a key contributor to our team, working collaboratively with colleagues from diverse backgrounds to deliver exceptional customer experiences. You'll have the opportunity to grow and challenge yourself, discovering your potential and advancing your career in meaningful ways. Did You Know? Our Chief Client Officer started her career at blithequark as an agent and advanced to the pinnacle of the company.At blithequark, the sky is the limit! We're committed to helping our employees achieve their career goals and aspirations, providing opportunities for growth and development that will take you anywhere you want to go. ResponsibilitiesAs aRemote Automotive Customer Service Representative, your main responsibility will be to find innovative ways to respond to varying questions, issues, and concerns. Your key responsibilities will include:* Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns* Calmly attempting to resolve and de-escalate any issues* Escalating interactions when necessary and appropriate* Responding to requests for assistance and/or processing payments* Tracking all call-related information for auditing and reporting purposes* Providing feedback on call issues* Upselling when requiredQualificationsWe're looking for fearless people who are inspired to deliver only the best in all that they do.To succeed as aRemote Automotive Customer Service Representative, you'll need:* Ability to work remotely in a virtual team environment* 6 months of customer service experience (preferred)* Over 18 years of age* Ability to type 25 wpm* High School Graduate or GED* Comfort with desktop computer systems* Proven oral and written communication skills* Logical problem-solving skills* Ability to navigate Windows operating systems* Organization and work prioritization skillsWork from Home RequirementsTo ensure your success as aRemote Automotive Customer Service Representative, you'll need to meet the following work from home requirements:* Internet Requirements:* Minimum subscribed download rate equal to or exceeds 25.0 Mbps* Minimum subscribed upload rate equal to or exceeds 10.0 Mbps* ISP must have no packet loss and ping under 50ms* Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN* Proof of internet speed required* Clean and quiet workspaceBe Part ofOur blithequark FamilyAt blithequark, we're committed to creating a workplace that's conducive to happiness and a healthy work-life balance.We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're dedicated to providing a culture of inclusion and diversity, where everyone feels welcome and valued. Join us today and become part of our blithequark family! Teleperformance is an Equal Opportunity EmployerWe're proud to be an equal opportunity employer, committed to creating a workplace that's inclusive and diverse. We welcome applications from candidates of all backgrounds and perspectives.Join us today and help us make a difference in the lives of our customers and communities. !