Experienced Full Stack Data Entry Specialist – Veterinary Support & Client Services

Are you a highly motivated and detail-oriented individual with a passion for delivering exceptional customer service? Do you have a strong background in data entry and a desire to work in a fast-paced, dynamic environment? If so, we encourage you to apply for the Full-Time Data Entry Specialist position at blithequark, a leading e-commerce company specializing in pet care and veterinary services. About blithequarkblithequark is a rapidly growing e-commerce company that is revolutionizing the way people shop for pet care and veterinary services.Our mission is to provide our customers with an unparalleled shopping experience, and we're looking for talented individuals like you to help us achieve this goal. As a Data Entry Specialist, you will play a critical role in supporting our veterinary support team and ensuring that our customers receive the highest level of service. Why You'll Love Working at blithequarkAt blithequark, we prioritize the health, wellness, and culture of our employees and our customers. We offer a comprehensive benefits package that includes:* Competitive starting wages* Opportunities for wage increases after 3 months of service* A comfortable, climate-controlled work environment* A 20% discount program for all employees on pet-related purchases* 401(k) with company matching* Regular team-building events and company-sponsored lunch meetings* Opportunities for professional growth and development* Paid time off and holidays* Comprehensive health insurance* Financial assistance for childcare, adult care, and pet care through Care.com* Discounts on various products and services through the LifeMart Rewards programWhat You'll DoAs a Data Entry Specialist, you will be responsible for:* Connecting directly with veterinary facilities to arrange prescription approvals, resolve customer issues, and explain order requests* Examining and resolving issues to determine proper solutions for customers and center partners, and following up on a case-by-case basis to resolve issues* Completing data entry of prescriptions into blithequark's healthcare software* Maintaining a high level of quality through data entry and order handling of veterinary pharmacy orders* Working with customers, vendors, and partners in a professional, courteous, and empathetic manner* Demonstrating a willingness to learn and grow with the company* Communicating effectively with veterinary facilities via telephone (and occasionally other stations on a case-by-case basis) with various topics, primarily using our internal software and systems to explore solutions and record center note accountsWhat You'll NeedTo be successful in this role, you will need:* 2 years of experience working in a customer or healthcare-focused environment* Excellent communication skills (written, verbal, and listening)* Ability to multitask (e.g., chat on the phone while exploring on the computer and taking notes)* A strong sense of ownership, self-motivation, and attention to detail* Proficiency with bolthires Office* High school diploma or equivalent* Ability to obtain a Pharmacy Technician License from the Kentucky Board of Pharmacy* Strong decision-making skills* Ability to perform multiple tasks and work well in a fast-paced environment* Flexibility to adjust to changing business needs and adapt to new situations* Ability to maintain confidentiality and handle sensitive information* Ability to pass a background checkWhat We OfferAs a Data Entry Specialist at blithequark, you will have the opportunity to:* Work in a dynamic, fast-paced environment with a team of dedicated professionals* Develop your skills and knowledge in data entry, customer service, and veterinary support* Contribute to the growth and success of a rapidly expanding e-commerce company* Enjoy a comprehensive benefits package and competitive compensation* Take advantage of opportunities for professional growth and development* Work in a culture that values teamwork, innovation, and customer satisfactionIf you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for the Full-Time Data Entry Specialist position at blithequark.Please visit our website to and of dedicated professionals. !