Experienced Remote Automotive Customer Service Representative – Delivering Exceptional Client Experiences in a Dynamic Virtual Environment

At blithequark, we're on a mission to revolutionize the way businesses interact with their customers, and we're looking for talented individuals like you to as aRemote Automotive Customer Service Representative. As a key member of our virtual team, you'll have the opportunity to make a real impact on our clients' businesses and help us deliver exceptional customer experiences that drive loyalty and growth. About blithequarkblithequark is a global digital business services company that's passionate about helping the world's best brands streamline their business in meaningful and sustainable ways.With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We're committed to creating a workplace that's conducive to happiness and a healthy work-life balance, where everyone feels welcome and valued. Benefits of Working with blithequarkAs aRemote Automotive Customer Service Representative at blithequark, you'll enjoy a range of benefits that will support your personal and professional growth.These include:* Paid Training: We'll provide you with comprehensive training to help you develop the skills and knowledge you need to succeed in your role. * Competitive Wages: You'll receive a competitive salary that reflects your value to our team. * FullBenefits: We offer a comprehensive benefits package that includes medical, dental, vision, 401k, and more. * Paid Time Off: You'll have access to paid time off to relax, recharge, and pursue your interests. * Employee Wellness and Engagement Programs: We're committed to supporting your physical and mental well-being, and we offer a range of programs to help you stay engaged and motivated.Teleperformance and YouAt blithequark, we're passionate about making people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and we're inspired to deliver only the best in all that we do. As aRemote Automotive Customer Service Representative, you'll be a key contributor to our team, working in a collaborative and engaging environment that's designed to help you grow and thrive. You'll have the opportunity to interact with people from all walks of life, and no two days will be the same.As you continue to grow and challenge yourself, you'll discover your potential can take you anywhere you want to go. Did You Know? Our Chief Client Officer started her career at blithequark as an agent and advanced to the pinnacle of the company. At blithequark, the sky is the limit! ResponsibilitiesAs aRemote Automotive Customer Service Representative, your main responsibility will be to find innovative ways to respond to varying questions, issues, and concerns. Your key responsibilities will include:* Connecting with customers: You'll connect with customers via phone, email, chat, and social media to resolve their questions or concerns.* Calmly resolving issues: You'll calmly attempt to resolve and de-escalate any issues that arise. * Escalating interactions: You'll escalate interactions when necessary and appropriate. * Responding to requests: You'll respond to requests for assistance and/or possible processing payments. * Tracking call-related information: You'll track all call-related information for auditing and reporting purposes. * Providing feedback: You'll provide feedback on call issues. * Upselling: You'll upsell if required. QualificationsWe're looking for fearless people who are inspired to deliver only the best in all that they do.To be successful in this role, you'll need:* Ability to work remotely: You'll need to be able to work in a virtual team environment. * Customer service experience: 6 months of customer service experience is preferred. * Age requirement: You must be over 18 years of age. * Typing speed: You'll need to be able to type 25 wpm. * Education: You'll need to have a high school graduate or GED. * Computer skills: You'll need to be comfortable with desktop computer systems. * Communication skills: You'll need to have proven oral and written communication skills.* Problem-solving skills: You'll need to have logical problem-solving skills. * Organization and prioritization skills: You'll need to be able to navigate Windows operating systems and prioritize your work effectively. Work from Home RequirementsTo work from home, you'll need to meet the following requirements:* Internet requirements: You'll need to have a minimum subscribed download rate of 25.0 Mbps and a minimum subscribed upload rate of 10.0 Mbps. * ISP requirements:Your ISP must have no packet loss and a ping under 50ms.* Internet connections: You cannot use satellite, mobile data (5G, 4G, 3G hotspots), P2P, or VPN connections. * Proof of internet speed: You'll need to provide proof of your internet speed. * Clean and quiet workspace: You'll need to have a clean and quiet workspace. Be Part ofOur blithequark FamilyAt blithequark, we're committed to creating a workplace that's conducive to happiness and a healthy work-life balance. We believe that when employees are happy and healthy, they're more productive, creative, and engaged.We're committed to providing a workplace that's inclusive and diverse, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity EmployerWe're an equal opportunity employer, and we're committed to creating a workplace that's inclusive and diverse. Employment TypeThis is a full-time employment opportunity. If you're a motivated and customer-focused individual who's passionate about delivering exceptional client experiences, we'd love to hear from you! to as aRemote Automotive Customer Service Representative at blithequark.