Experienced Full Stack Data Analyst – Customer Success & Relationship Management (Remote)

Are you a skilled data analyst with a passion for building strong customer relationships? Do you thrive in a fast-paced, remote environment where you can work independently and make a lasting impact? If so, we're excited to introduce you to this unique opportunity at blithequark, a YC-backed, profitable Data-as-a-Service (DaaS) company that's revolutionizing the way businesses make data-driven decisions. About blithequarkblithequark is a pioneering company that's been at the forefront of data management for over a decade.Founded in 2011, we've grown from a small startup to a globally distributed team of over 40 remote professionals, managing over 3 petabytes of data monthly. Our commitment to continuous learning, steady growth, and making a lasting impact has earned us a reputation as a trusted partner for some of the world's largest sales platforms, recruitment solutions, venture capital firms, and private equity companies, as well as cutting-edge startups from Y Combinator. The RoleWe're seeking an experienced Data Analyst who can not only excel in data analysis but also take ownership of customer relationships.In this role, you'll operate as an independent contributor, working directly with enterprise clients to provide data insights while also managing all aspects of the client relationship – much like a Customer Success Manager. You'll ensure clients achieve their business goals using our data products and build long-term partnerships with them. Key Responsibilities* Independent Data Analysis: Work closely with enterprise clients to gather requirements, analyze large datasets, and deliver actionable insights that help them achieve their business objectives.* Customer Success: Take full responsibility for the success of your clients. Act as the primary point of contact for all client communication, ensuring they maximize the value of our data products. Handle support requests, escalations, and proactively engage with clients to anticipate their needs. * Client Relationship Management: Build and maintain strong client relationships, acting as a trusted advisor. Ensure customers are satisfied and help them get the most out of our data services. * Project Management: Oversee the lifecycle of data projects, ensuring timely delivery, clear communication, and successful outcomes for the client.* Cross-functional Collaboration: Work closely with product, engineering, and other internal teams to align our data solutions with client needs, offering feedback and insights to drive improvements. Essential Qualifications* 5+ years of experience as a Data Analyst, with a demonstrated ability to work independently and manage end-to-end data projects. * Previous experience in a Customer Success, Account Management, or related role, with a focus on managing enterprise client relationships. * Strong proficiency in SQL, data visualization tools, and experience working with large datasets.* Excellent communication skills, with the ability to explain data-driven insights to both technical and non-technical stakeholders. * Proven ability to manage multiple projects, prioritize tasks, and deliver high-quality results in a remote, fast-paced environment. * Self-starter with a strong sense of ownership and accountability, comfortable working independently. Preferred Qualifications* Experience working with cloud-based data platforms and tools. * Familiarity with agile project management methodologies.* Strong analytical and problem-solving skills, with the ability to think critically and creatively. * Experience in a similar role at a data-driven company or startup. * Strong understanding of data governance, data quality, and data security best practices. What You'll Get* 100%Remote Work: Work from anywhere, anytime. We value results, not the hours you clock, and trust you to manage your time effectively. * Home-office Setup: We provide aRemote Office Grant to ensure you have a comfortable, productive workspace.* Comprehensive Health Coverage: We offer 100% health coverage and term life insurance. * Personal Development: Enjoy an unlimited book budget to continue learning, plus we cover bolthires and bolthires subscriptions as part of our Entertainment Allowance. * Flexible Leave Policy: Recharge with flexible time off, as long as you're supporting your team and meeting expectations. Opportunities for GrowthAs you excel in this role, you will have the opportunity to build and lead a team of data analysts and customer success professionals.You'll mentor junior team members and play a crucial role in expanding the data and customer success functions as we continue to grow. Why Join blithequark? At blithequark, we're passionate about creating a workplace that's inclusive, supportive, and empowering. We believe in the importance of work-life balance, continuous learning, and making a lasting impact. If you're a skilled data analyst who's ready to take on the dual responsibility of driving both data insights and customer success, we'd love to hear from you!and help shape the future of blithequark's data-driven customer solutions. If you're excited about this opportunity, please through our website. We can't wait to hear from you!