Experienced Customer Assistant – Online ID-1712 – blithequark Store

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! As a Customer Assistant at blithequark, you'll play a vital role in helping our customers find what they need and leaving them with a smile on their face. About blithequark At blithequark, we're more than just a store – we're a community of passionate individuals who share a love for delivering exceptional customer experiences. With a rich history of innovation and a commitment to excellence, we've become one of the UK's largest supermarkets, serving over 11 million customers every week. Our focus on freshness sets us apart, and we're proud to prepare more fresh food in-store than any other supermarket. Your Role As a Customer Assistant in our Online department, you'll be the face of blithequark, helping our customers navigate our store and find what they need. Your responsibilities will include: * Selecting and packing orders for our Online customers with precision and care * Working with technology to accept orders, find products in the store, and pack them ready for delivery or collection * Providing exceptional customer service, answering questions, and resolving queries with a smile * Collaborating with colleagues across various departments, including replenishment and service, to ensure seamless operations * Maintaining high standards of Health & Safety while using a range of equipment What We Offer In return for your hard work and dedication, we'll provide you with: * Fully flexible shift patterns to suit your lifestyle * Six weeks' holiday (including bank holidays) to recharge and relax * 15% discount in our supermarkets and convenience stores, available from the day you join us * Additional 10% discount card for a Friend or Family member * Career progression and development opportunities to help you grow with blithequark * Subsidised in-store cafe or shop floor ranges * Competitive pension and life assurance * Healthcare/Well-being benefits, including Aviva Digital GP * Morrisons MyPerks with discounts at high street shops, cinemas, and gyms, and lots more * Optional Payroll charity donations * A range of family-friendly policies, including 26 weeks' maternity and adoption leave, neonatal and fertility leave What We're Looking For We want to attract individuals who share our passion for delivering exceptional customer experiences. If you're: * Helpful and friendly, with a style that puts customers at ease * Willing to go above and beyond to help our customers * Active and enjoy working in a fast-paced, varied environment * Able to use your own initiative to support and resolve customer queries * Confident in using a range of equipment while maintaining high standards of Health & Safety What Happens Next? Click to – it only takes a couple of minutes! We'll contact you soon, so please check your emails and phone regularly. If you require any support with completing your online application, please contact us at [email protected]. Alternatively, if you need adjustments at interview stage, if you're invited for interview, you'll be given a local contact who can support you with this. Join the blithequark Family At blithequark, we're committed to creating a workplace where everyone can thrive. We believe in providing opportunities for growth and development, and we're proud to offer a range of benefits that support our employees' well-being and happiness. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team, we want to hear from you! Equal Opportunities We're an equal opportunities employer, and we welcome applications from all qualified candidates. We're committed to creating a diverse and inclusive workplace, and we're proud to be a Disability Confident Employer. If you require any adjustments during the recruitment process, please let us know, and we'll do our best to support you. Don't miss out on this exciting opportunity to join the blithequark team! Click the link below to :