Experienced Commercial Insurance Customer Service Representative – Part-Time Remote Opportunity with blithequark

Are you a detail-oriented and client-focused professional with a passion for commercial lines insurance coverages? Do you have a strong understanding of various insurance products and a proven track record of maintaining client relationships? If so, we invite you to join blithequark as a part-time remote Commercial Insurance Customer Service Representative. As a key member of our team, you will be responsible for managing a large book of business, providing exceptional customer service, and ensuring the retention of all assigned accounts.About blithequarkblithequark is a leading provider of innovative insurance solutions, dedicated to delivering exceptional customer experiences and building long-lasting relationships with our clients. Our team of experts is passionate about staying ahead of the curve, leveraging cutting-edge technology, and providing unparalleled support to our clients. As a part-time remote Commercial Insurance Customer Service Representative, you will be part of a dynamic team that values collaboration, creativity, and continuous learning.Key ResponsibilitiesAs a Commercial Insurance Customer Service Representative with blithequark, you will be responsible for:* Managing a large, established book of business, including various insurance products and client relationships* Providing exceptional customer service, responding to client inquiries, and resolving issues in a timely and professional manner* Reviewing insurance contracts for inaccuracies, processing endorsements, placement requests, and invoicing* Completing and preparing certificates, proposals, policy summaries, and reviews* Checking policy coverage and endorsements on all new business and renewals* Applying problem-solving techniques to various issues concerning cancellations, claims, renewal issues, audits, receivables, and carrier issues* Working independently or as part of a team to achieve business objectives and meet client needs* Directly responsible for the retention of all accounts assigned to the teamRequirementsTo be successful in this role, you will need:* An active Property and Casualty (P&C) license* Above-average computer skills, with the ability to become proficient in various needed programs* Prior experience in a client-facing role, preferably in the insurance industry* Strong knowledge of commercial lines insurance coverages, including admitted and non-admitted carriers* Excellent communication and problem-solving skills, with the ability to work independently and as part of a team* Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlinesPreferred QualificationsWhile not required, the following qualifications are highly desirable:* Experience with various insurance products, including commercial lines, workers' compensation, and liability insurance* Familiarity with insurance software and systems, including policy management and customer relationship management (CRM) tools* Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues* Experience working in a remote or virtual environment, with a strong ability to communicate and collaborate with team members and clientsSkills and CompetenciesTo succeed in this role, you will need to possess the following skills and competencies:* Strong communication and interpersonal skills, with the ability to build and maintain relationships with clients and team members* Excellent problem-solving and analytical skills, with the ability to identify and resolve complex issues* Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines* Ability to work independently and as part of a team, with a strong focus on collaboration and continuous learning* Strong technical skills, including proficiency in various software and systems, including policy management and CRM toolsCareer Growth Opportunities and Learning BenefitsAs a part-time remote Commercial Insurance Customer Service Representative with blithequark, you will have access to a range of career growth opportunities and learning benefits, including:* Ongoing training and development programs, designed to enhance your skills and knowledge in commercial lines insurance coverages* Opportunities for professional growth and advancement, including promotions and new roles within the company* A dynamic and supportive work environment, with a focus on collaboration, creativity, and continuous learning* Access to a range of benefits and perks, including flexible work arrangements, professional development opportunities, and a comprehensive compensation packageWork Environment and Company Cultureblithequark is committed to creating a positive and inclusive work environment, where all employees feel valued, supported, and empowered to succeed.Our company culture is built on a foundation of collaboration, creativity, and continuous learning, with a focus on delivering exceptional customer experiences and building long-lasting relationships with our clients. Compensation, Perks, and BenefitsAs a part-time remote Commercial Insurance Customer Service Representative with blithequark, you can expect a competitive compensation package, including:* A comprehensive salary and benefits package, including health, dental, and vision insurance, as well as a 401(k) matching program* Flexible work arrangements, including remote work options and flexible hours* Ongoing training and development programs, designed to enhance your skills and knowledge in commercial lines insurance coverages* Opportunities for professional growth and advancement, including promotions and new roles within the company* A dynamic and supportive work environment, with a focus on collaboration, creativity, and continuous learningIf you are a motivated and client-focused professional with a passion for commercial lines insurance coverages, we invite you to apply for this exciting opportunity with blithequark.Please submit your resume and a cover letter, outlining your experience, skills, and qualifications for the role. We look forward to hearing from you!