Part-Time Weekend / Night Shift Customer Service Associate – Join blithequark's Dynamic Team

Remote Full-time
Are you a night owl with exceptional communication skills and a passion for delivering top-notch customer service? Do you thrive in fast-paced environments and enjoy the satisfaction of resolving complex issues? If so, we invite you to join blithequark's dynamic team as a Part-Time Weekend / Night Shift Customer Service Associate! At blithequark, we pride ourselves on providing exceptional HVAC services and products to our valued customers in the West Berlin, NJ area. Our commitment to accuracy, integrity, and expertise has earned us the highest rating in the region, and we're looking for talented individuals like you to help us continue this legacy.A Unique Opportunity to Grow with a Growing CompanyAs a Part-Time Weekend / Night Shift Customer Service Associate, you'll play a vital role in our office team, answering after-hours phone calls, scheduling appointments, and providing exceptional customer service to our valued clients. With a competitive wage of $15 - $17 per hour, depending on experience, you'll have the opportunity to grow with a growing company and enjoy a supportive culture that values its employees. Work-Life Balance and FlexibilityWe understand that work-life balance is essential, which is why we offer flexible scheduling to accommodate your needs.As a Part-Time Weekend / Night Shift Customer Service Associate, you'll typically work from 6:00 PM - 10:00 PM on weekdays and from 7:00 AM - 10:00 PM on weekends, with multiple shifts available. Plus, after completing the first month of training in the office, you'll have the opportunity to work remotely, allowing you to maintain a healthy work-life balance. Responsibilities and ExpectationsAs a Part-Time Weekend / Night Shift Customer Service Associate, your key responsibilities will include:* Answering phone calls, responding to customer needs through email, and scheduling appointments with customers* Maintaining an organized system, including documenting and recording the correct services and keeping track of account changes* Assisting with other miscellaneous office duties as needed, such as answering customer questions or scheduling appointments* Providing exceptional customer service and resolving complex issues in a professional and timely mannerAbout blithequarkAt blithequark, we're dedicated to delivering first-rate HVAC services and products at affordable prices to our valued customers in the West Berlin, NJ area.Our commitment to customer satisfaction has earned us the highest rating in the region, and we're proud of our reputation for accuracy, integrity, and expertise. Our Ideal Part-Time Weekend / Night Shift Customer Service AssociateWe're looking for a highly motivated and organized individual who is passionate about delivering exceptional customer service. If you're a great communicator, a problem solver, and a career-oriented individual who strives to advance in the customer service industry, we want to hear from you!Requirements for a Part-Time Weekend / Night Shift Customer Service AssociateTo be considered for this exciting opportunity, you'll need:* Customer service experience* Excellent phone skills, including fielding inbound and outbound customer and technician calls* A high school diploma or equivalent* A strong work ethic and a willingness to learn and grow with our companyWhy Join blithequark? At blithequark, we offer a supportive culture that values its employees, a competitive wage, and opportunities for growth and development.We're committed to providing our team members with the tools and resources they need to succeed, and we're proud of our reputation for accuracy, integrity, and expertise. If you're a motivated and organized individual who is passionate about delivering exceptional customer service, we invite you to apply for this exciting opportunity. Simply fill out our initial mobile-friendly online application, and we'll be in touch to discuss your qualifications further. LocationOur office is located in West Berlin, NJ 08091.Ready to join blithequark's dynamic team as a Part-Time Weekend / Night Shift Customer Service Associate? and take the first step towards a rewarding career in customer service!
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