Experienced Titleist Brand Ambassador and Golf Expert – Remote Chat Representative

Remote Full-time
At blithequark, we're revolutionizing the online shopping experience by connecting customers with passionate and knowledgeable experts who share their love for the brand. We're not about bots or automated responses; we're about real people, real connections, and real expertise. Our mission is to create a unique and effective shopping experience that sets us apart from the rest. We're seeking experienced golf enthusiasts who are passionate about the Titleist brand and product line to as remote chat representatives.As a Titleist Brand Ambassador and Golf Expert, you'll be the face of our brand, providing exceptional customer service and sharing your knowledge with dedicated golfers on titleist.com. About blithequarkblithequark is a leading e-commerce company that's dedicated to providing an unparalleled online shopping experience. We believe that real connections between real people are the key to success, and that's why we're committed to putting our customers in touch with passionate and knowledgeable experts who share their love for the brand.Our team is made up of fanatics, enthusiasts, and advocates who are passionate about what they do, and we're looking for like-minded individuals to join our ranks. Responsibilities and DutiesAs a remote chat representative, you'll be responsible for providing exceptional customer service and sharing your knowledge with dedicated golfers on titleist.com. Your key responsibilities will include:* Sharing your passion for Titleist: You'll be the face of our brand, and we need you to be passionate about sharing your love for Titleist with our customers.* Using Titleist Golf equipment: You'll have the opportunity to use and share your knowledge of Titleist Golf equipment with our customers. * Familiarity with the Titleist site and related media: You'll need to be familiar with the Titleist site and any related media or searches. * Comparing and analyzing competitor products: You'll need to be able to compare and analyze competitor products to provide our customers with the best possible advice. * Showing empathy to customers in stressful situations: You'll need to be able to show empathy to customers who may be experiencing stress or frustration.Essential QualificationsTo be successful in this role, you'll need to have:*5+ years of golf experience: We're looking for experienced golf enthusiasts who can share their knowledge and passion with our customers. * Knowledge of the Titleist product line: You'll need to be familiar with the Titleist product line and be able to share your knowledge with our customers. * Golf club fitting experience: You'll need to have experience with golf club fitting and be able to provide our customers with expert advice.* Familiarity with top component brands: You'll need to be familiar with top component brands and be able to compare and analyze them with our customers. * Ability to engage and inspire dedicated golfers: You'll need to be able to engage and inspire dedicated golfers with your passion and knowledge of the Titleist brand and product line. * Ability to explain concepts at the customer's knowledge level: You'll need to be able to explain complex concepts in a way that's easy for our customers to understand.* Strong typing skills: You'll need to be able to type at least 35 wpm and communicate clearly in text form. Technology RequirementsTo perform this role, you'll need:* A desktop or laptop with a Chrome browser: You'll need a desktop or laptop with a Chrome browser to access our chat platform. * Stable internet connection: You'll need a stable internet connection with a minimum speed of 10mbps to ensure that you can communicate effectively with our customers. * Reliable sound output: You'll need reliable sound output to communicate effectively with our customers.BenefitsAs a remote chat representative, you'll enjoy:*1099 Independent Contractor status: You'll be considered an independent contractor, which means that you'll be responsible for your own taxes and benefits. * First to know! Insider information: You'll get access to insider information from the Titleist brand about the latest products and events. * Paid weekly: You'll be paid weekly at a rate of $20 per hour. * Immediate start: You'll be able to start working immediately upon completion of onboarding.* Remote position: You'll be able to work from anywhere with a stable and reliable internet connection. Career Growth Opportunities and Learning BenefitsAt blithequark, we're committed to helping our employees grow and develop their careers. As a remote chat representative, you'll have the opportunity to:* Develop your knowledge and skills: You'll have access to training and development opportunities to help you develop your knowledge and skills. * Take on new challenges: You'll have the opportunity to take on new challenges and responsibilities as you grow and develop in your role.* Work with a talented team: You'll be part of a talented team of experts who are passionate about the Titleist brand and product line. Work Environment and Company CultureAt blithequark, we're committed to creating a positive and supportive work environment that encourages collaboration, creativity, and innovation. Our company culture is built on the following values:* Continuous improvement: We're committed to continuous improvement and performance excellence. * Quality excellence: We're committed to delivering high-quality products and services that meet the needs of our customers.* Passion and enthusiasm: We're passionate about what we do, and we're committed to sharing that passion with our customers. If you're a passionate and knowledgeable golf enthusiast who is looking for a new challenge, we'd love to hear from you. Please apply through our website, and we'll be in touch to discuss your application.
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