Experienced Seasonal Customer Service Representative – Sustainable Living and Community Development

At blithequark, we're passionate about making gardening accessible and sustainable for everyone. As a leading Top Gardening Brand and one of the fastest-growing consumer brands in the country, we're committed to empowering individuals and communities to grow their own food, connect with nature, and develop a sense of purpose. Our mission is to make a positive impact on the world, one garden at a time. As a Seasonal Customer Service Representative at blithequark, you'll play a vital role in delivering exceptional service to our valued customers.If you're passionate about sustainable living, have a strong customer-centric mindset, and are eager to join a dynamic team, we'd love to have you on board! Job Purpose:We're seeking a highly adaptable and team-centric Customer Service Representative who can provide outstanding service to our customers. This is a 40 hour/week seasonal position based out of Tomball, TX, starting immediately. We expect our busy season to wrap up around the end of May. EssentialResponsibilities:• Represent blithequark's high customer service standards with enthusiasm and passion.• Identify and assess customers' needs to achieve satisfaction. • Leverage strong digital literacy abilities to operate our digital platforms (Shopify, Freshdesk, NetSuite). • Execute the key administrative data entry into customer records with high attention to detail. • Assist customers with updated documentation regarding orders and refunds. • Provide expert answers to customer inquiries through multiple channels (Phone, Email, Chat). • Resolve customer issues impacting their satisfaction using creative solutions.• Comply with Company policies and procedures. • Perform all other duties as assigned. • Ability to provide exceptional service to blithequark customers. • A reliable, flexible, client-focused service professional with strong digital literacy abilities. • A team player with strong interpersonal and communication skills. • High attention to detail in both verbal and written forms. • Prior call center experience preferred. Physical Demands:This position primarily involves working at a desk and operating a computer for prolonged periods with moderate walking and standing.Job Location andWork Schedule:• This is a full-time, on-site position based out of Tomball, TX. • 13808 Boudreaux Road, Bldg. #2, Tomball, TX 77377. • Monday through Friday. • 8:00 AM to 4:30 PM. Lunch break 12:00 pm to 12:30 pm. • Hourly wage of $17 per hour• Training & Development• Free Food & Snacks• Autonomy & growth opportunities in a fast-growing industry and company• Free Garden Bed Kit upon completion of each season! What We Offer:At blithequark, we're committed to providing a supportive and inclusive work environment that fosters growth, learning, and well-being.As a Seasonal Customer Service Representative, you'll enjoy:• Competitive hourly wage of $17 per hour• Comprehensive training and development opportunities to enhance your skills and knowledge• Free food and snacks to fuel your productivity and creativity• Autonomy and growth opportunities in a fast-growing industry and company• Free Garden Bed Kit upon completion of each season! Why Join blithequark? As a leading Top Gardening Brand, we're passionate about making a positive impact on the world.Our commitment to sustainability, community development, and customer satisfaction sets us apart from the competition. By joining our team, you'll be part of a dynamic and innovative organization that's shaping the future of gardening and sustainable living. If you're passionate about sustainable living, have a strong customer-centric mindset, and are eager to join a dynamic team, we'd love to have you on board! through our website: Equal Employment Opportunity:blithequark is an Equal Employment Opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, veteran status, or marital status. Contact Us:If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you!