Job Title: Experienced Sales & Customer Service Representative – Delivering Exceptional Experiences in a Dynamic Call Center Environment

Job Description: About blithequark At blithequark, we're passionate about creating a world where people can pursue their total vocation – as individuals and as members of society. Our mission is to become the outsourcer of choice for our clients by providing exceptional services and creating an ever-growing number of job opportunities. We're committed to leading by example, embracing our values, and living our mission every day. Our Culture We're a dynamic and fast-paced organization that values teamwork, innovation, and customer satisfaction.Our team members are the backbone of our success, and we're dedicated to ensuring they have a fun and rewarding experience at work. From our Qualfon University scholarship program to our non-denominational chaplaincy program, we offer a range of benefits and perks that support our team members' personal and professional growth. What We Offer * Education andCareer Development: All team members can further their education and earn a college degree through our Qualfon University scholarship program.* Personal andProfessional Support: We offer FREE access to personal and professional support through our non-denominational chaplaincy program. * CompetitiveCompensation andBenefits: We provide medical, dental benefits, vision, and life & accident insurance for full-time employees, as well as competitive wages and average monthly bonus payouts of $450. * Work-Life Balance: We offer paid time off (PTO) and a flexible schedule that allows you to balance your work and personal life. * Fun@Work: We're dedicated to ensuring all team members have a fun and rewarding experience at work.Job Summary We're seeking an experienced Sales & Customer Service Representative to in Harlingen, Texas. As a key member of our call center team, you'll be responsible for providing exceptional customer service, building customer relationships, and driving sales growth. If you're a motivated and results-driven individual with a passion for customer service, we encourage you to apply. Key Responsibilities * Answering Inbound Calls: Respond to customer inquiries and resolve issues in a timely and professional manner.* Making Outbound Calls: Follow up with customers to ensure satisfaction and identify opportunities for growth. * Maintaining Composure: Handle escalated situations with poise and professionalism. * Building Customer Relationships: Develop strong relationships with customers to earn their loyalty and trust. * Operating Accurately & Efficiently: Work in a fast-paced environment, handling multiple responsibilities at once. * Creative Problem Solving: Use your analytical skills to resolve complex customer issues.Essential Qualifications *1 Year of Call Center or Customer ServiceExperience: Proven track record of providing exceptional customer service in a fast-paced environment. * Flexibility: Willingness to work a flexible schedule, including weekends, holidays, and events. * Computer Proficiency: Proficient in using computer applications and software. * Self-Motivation: Confident in your ability to motivate yourself and meet sales targets. * Age andEducation: 18 years of age or older, with a minimum of a High School diploma or GED.Preferred Qualifications *2+ Years of Call Center or Customer ServiceExperience: Proven track record of providing exceptional customer service in a fast-paced environment. * SalesExperience: Proven sales experience, with a track record of meeting or exceeding sales targets. * LeadershipExperience: Proven leadership experience, with a track record of leading teams and driving results. Skills and Competencies * Communication: Excellent verbal and written communication skills. * Problem-Solving: Strong analytical and problem-solving skills.* Time Management: Ability to manage multiple responsibilities and prioritize tasks. * Teamwork: Proven ability to work effectively in a team environment. * Adaptability: Willingness to adapt to changing situations and priorities. Career Growth Opportunities and Learning Benefits At blithequark, we're committed to supporting our team members' personal and professional growth. We offer a range of training and development programs, including:* Qualfon University Scholarship Program: All team members can further their education and earn a college degree through our scholarship program.* Non-Denominational Chaplaincy Program: FREE access to personal and professional support through our non-denominational chaplaincy program. * Leadership Development Programs: Opportunities to develop leadership skills and advance in your career. Work Environment and Company Culture We're a dynamic and fast-paced organization that values teamwork, innovation, and customer satisfaction. Our team members are the backbone of our success, and we're dedicated to ensuring they have a fun and rewarding experience at work.From our open-concept office space to our regular team-building activities, we're committed to creating a positive and supportive work environment. Compensation, Perks, and Benefits We offer a competitive compensation package, including:* Competitive Wages: $13/hour, with opportunities for bonuses and incentives. * Medical, DentalBenefits:Comprehensive medical, dental, and vision benefits for full-time employees. * Life & Accident Insurance: Life and accident insurance for full-time employees. * Paid Time Off (PTO): Generous paid time off policy for full-time employees.* Fun@Work: We're dedicated to ensuring all team members have a fun and rewarding experience at work. If you're a motivated and results-driven individual with a passion for customer service, we encourage you to apply. Please through our website or email us at [[email protected]](mailto:[email protected]) to discuss reasonable accommodations. We're an equal opportunity employer and welcome applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and supportive of all team members.and at blithequark!