Experienced Remote Accounting/Data Entry Assistant – Travel & Customer Service Support

Are you a highly organized and detail-oriented individual with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and have a knack for managing multiple tasks efficiently? If so, we invite you to join our dynamic team at blithequark as aRemote Accounting/Data Entry Assistant. In this role, you will play a vital part in ensuring our clients have a smooth and enjoyable travel experience by handling various administrative functions. About blithequarkblithequark is a leading provider of innovative travel solutions, dedicated to delivering exceptional experiences for our clients.Our team is passionate about creating memorable journeys, and we're committed to building a culture that values collaboration, innovation, and customer satisfaction. As aRemote Accounting/Data Entry Assistant, you will be part of a supportive, remote team that prioritizes communication, teamwork, and professional growth. Key ResponsibilitiesAs aRemote Accounting/Data Entry Assistant, you will be responsible for the following key tasks:* Scheduling & Calendar Management: Coordinate and schedule appointments, meetings, and travel arrangements for executives and clients.Ensure calendars are up-to-date and free of scheduling conflicts. * Data Entry & Database Management: Accurately enter and update client information, travel details, and logistical data into our systems. Ensure all records are kept up-to-date and easily accessible. * Client Support & Communication: Provide top-tier customer service via email, phone, and chat. Assist clients with inquiries about their travel itineraries, changes to bookings, and other related services. * Travel Assistance: Help clients with simple travel-related tasks such as booking accommodations, flights, car rentals, and suggesting dining or leisure options based on preferences.* Travel Documentation: Prepare and send clients the necessary travel documentation, including itineraries, tickets, confirmation emails, and other related materials. * Problem Resolution: Address customer concerns or issues promptly and professionally, ensuring the client's experience remains positive and smooth. * Task Coordination: Assist with day-to-day administrative tasks, such as preparing reports, organizing meetings, and managing internal communications between teams. * Follow-Up: Check in with clients post-trip to gather feedback on their experience and assist with any follow-up needs or changes for future trips.BenefitsAs aRemote Accounting/Data Entry Assistant at blithequark, you can expect:* Competitive Pay: A competitive salary based on your experience. * Flexible Schedule: Enjoy the benefits of working remotely with flexible hours to support work-life balance. * Growth Opportunities: Opportunity to grow within a dynamic company and take on new responsibilities. * Training & Development: Ongoing professional development and training to help you succeed in your role. * Collaborative Team: Be part of a supportive, remote team that values communication, teamwork, and innovation.Essential QualificationsTo succeed in this role, you will need:* Experience: Experience in administrative, assistant, or customer service roles. Experience with travel-related tasks or data entry is a plus. * Tech-Savvy: Proficiency with office software (bolthires Office, bolthires Suite) and familiarity with customer service platforms, project management tools, and databases. * Organized & Detail-Oriented: Strong ability to manage multiple tasks simultaneously with a keen attention to detail. * Excellent Communication Skills: Clear and professional written and verbal communication.Ability to effectively communicate with clients and team members across various platforms. * Problem-Solving Skills: Ability to think on your feet and resolve issues efficiently and professionally. * Customer Service Focus: A passion for providing exceptional service and going above and beyond to meet client needs. * Remote WorkExperience: Previous remote work experience is preferred, with the ability to manage your time and tasks independently. Preferred QualificationsWhile not required, the following qualifications are highly desirable:* Travel IndustryExperience: Experience working in the travel industry, including knowledge of travel-related software and systems.* Language Skills: Proficiency in multiple languages, particularly those commonly spoken in the regions we serve. * Certifications: Relevant certifications, such as Certified Travel Associate (CTA) or Certified Travel Counselor (CTC). If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please apply including your resume and a cover letter, through our website. We can't wait to hear from you!!