Experienced Engineering Manager, Customer Studio – Composable Customer Data Platform

At blithequark, we're revolutionizing the way businesses interact with their data. Our mission is to empower everyone to take action on their data, and we're looking for a talented Engineering Manager to in shaping the future of Customer Studio, our cutting-edge no-code suite of features. If you're passionate about leading high-performing teams, driving technical innovation, and making a meaningful impact on our customers, we want to hear from you. About blithequarkblithequark is a pioneering company that has disrupted the traditional customer data platform (CDP) landscape with our Composable CDP.We've helped hundreds of companies, including PetSmart, Warner Music Group, bolthires, Ramp, Retool, Plaid, and L'Oreal, unlock the full potential of their data by providing a seamless and automated way to collect, prepare, and activate customer data for marketing personalization and business operations. Our team operates with a focus on making a meaningful impact for our customers, and we're committed to approaching challenges with a first-principles thinking mindset, efficient execution, and compassion and kindness.The RoleAs an Engineering Manager on our Customer Studio team, you'll be responsible for leading a high-performing team of engineers in the development of significant features and products that drive business growth. You'll work closely with cross-functional teams to identify and prioritize product requirements, ensure timely and high-quality delivery, and foster a culture of innovation and experimentation. Your expertise will be invaluable in shaping the technical direction of our product, and you'll have the opportunity to make a significant impact on our customers' success.Key Responsibilities* Lead the team in roadmapping and executing successful development of significant features and products to drive business growth* Uphold a high technical bar while making pragmatic tradeoffs to ensure timely and high-quality delivery* Improve the pace of execution of the team through leadership and technical expertise* Recruit and grow the team, including identifying needs, deciding how to evaluate candidates, and ensuring we hire high-impact team members* Foster growth of team members and ensure strong engagement and motivation* Develop and maintain a deep understanding of our customers' needs and pain points to inform product development and strategy* Collaborate with cross-functional teams to identify and prioritize product requirements and ensure timely and high-quality delivery* Drive technical innovation and experimentation to stay ahead of the competition and deliver exceptional customer valueSome of the Problems We'll Be Working On* Data Warehouse Performance: We're consistently pushing the limits of what data warehouses can handle in terms of speed, performance, and interactivity.We explore optimizations generally (e.g. optimizing queries, storing pre-computed state), as well as investigate warehouse-specific improvements. * Analytics and Experimentation: How can blithequark help customers build segments and decide what data they want to sync? How can we facilitate experimentation to downstream tools, including tracking the performance of different audiences? * Real-time Audience Syncing:Our users are always interested in faster syncing and fresher data. As warehouses become more real-time and adopt technologies like CDC, we're excited to explore real-time audience computation and syncing.* Generative AI: We're continuously working on making the user experience of acting on data more seamless, and are optimistic generative AI can enhance user workflows. What We OfferWe're looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $220,000 - $300,000 USD per year, which is location-independent in accordance with our remote-first policy.Essential Qualifications* 8+ years of experience in software engineering, with a strong focus on leadership and management* Proven track record of leading high-performing teams and driving technical innovation* Deep understanding of data warehousing, analytics, and experimentation* Experience with cloud-based technologies and real-time data processing* Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams* Passion for making a meaningful impact on customers and driving business growthPreferred Qualifications* Experience with generative AI and its applications in data processing and analytics* Familiarity with cloud-based data warehousing and analytics platforms* Strong understanding of software development methodologies and agile principles* Experience with people management and talent development* Strong problem-solving skills and ability to think critically and creativelySkills and Competencies* Strong technical expertise in software engineering, data warehousing, and analytics* Excellent leadership and management skills, with the ability to motivate and inspire high-performing teams* Strong communication and interpersonal skills, with the ability to collaborate with cross-functional teams* Ability to think critically and creatively, with a focus on driving technical innovation and experimentation* Strong problem-solving skills, with the ability to analyze complex problems and develop effective solutions* Passion for making a meaningful impact on customers and driving business growthCareer Growth Opportunities and Learning BenefitsAt blithequark, we're committed to helping our employees grow and develop their careers.We offer a range of learning and development opportunities, including:* Access to cutting-edge technologies and tools* Opportunities to work on high-impact projects and contribute to the development of our products* Collaborative and supportive team environment* Regular feedback and coaching from experienced leaders* Opportunities for professional growth and development, including training and education programsWork Environment and Company Cultureblithequark is a remote-first company, with a flexible and collaborative work environment.We're committed to creating a culture that values diversity, inclusion, and respect, and we're proud to be an equal opportunities employer. Our team is passionate about making a meaningful impact on our customers, and we're committed to driving innovation and experimentation to stay ahead of the competition. Compensation, Perks, and BenefitsWe offer a competitive salary range of $220,000 - $300,000 USD per year, which is location-independent in accordance with our remote-first policy. We also offer a range of benefits and perks, including:* Comprehensive health insurance* 401(k) matching program* Flexible paid time off* Access to cutting-edge technologies and tools* Opportunities for professional growth and development* Collaborative and supportive team environmentConclusionIf you're a talented and motivated individual who is passionate about leading high-performing teams and driving technical innovation, we want to hear from you.at blithequark and be part of shaping the future of Customer Studio, our cutting-edge no-code suite of features. and take the first step towards a rewarding and challenging career with a company that values innovation, experimentation, and customer success.