Experienced Customer Support Specialist – Live Chat Assistant for blithequark E-commerce Clients

Are you passionate about delivering exceptional customer experiences and eager to join a dynamic team that empowers entrepreneurs and small businesses to thrive in the digital marketplace? Do you have a strong desire to learn and grow within the e-commerce industry? Look no further! blithequark is seeking an experienced Customer Support Specialist to as a Live Chat Assistant, working from the comfort of your own home. About blithequarkblithequark is a leading provider of innovative solutions for e-commerce businesses, helping them to succeed in the competitive digital marketplace.Our team is dedicated to delivering exceptional customer experiences, and we're looking for like-minded individuals to join us on this mission. As a Live Chat Assistant, you'll play a vital role in helping our clients' customers navigate their purchasing process, troubleshoot issues, and make informed purchasing decisions. Key ResponsibilitiesAs a Live Chat Assistant, you'll be responsible for:* Handling incoming customer support questions via live chat on businesses' websites and social media accounts* Providing detailed product information and troubleshooting assistance to customers* Guiding customers through their purchasing process and addressing any concerns they may have* Working closely with our clients to ensure that their customers receive exceptional support and service* Following provided steps and instructions to ensure consistency and quality in our customer supportWhat You'll NeedTo be successful in this role, you'll need:* A device able to access social media and website chat functions (phone, tablet, or laptop)* The ability to work independently and manage your time effectively* 10+ hours of availability per week to dedicate to this role* A reliable internet connection to ensure seamless communication with our clients and their customers* Strong communication and problem-solving skills to deliver exceptional customer experiencesWhy Join blithequark?As a Live Chat Assistant at blithequark, you'll enjoy:* The flexibility to work from home and create a schedule that suits your needs* The opportunity to work with a variety of clients and gain experience in the e-commerce industry* The chance to develop your skills and knowledge in customer support and e-commerce* A competitive hourly rate of $35 per hour* The opportunity to be part of a dynamic and supportive team that's passionate about delivering exceptional customer experiencesCareer Growth OpportunitiesAt blithequark, we're committed to helping our team members grow and develop their careers.As a Live Chat Assistant, you'll have the opportunity to:* Develop your skills and knowledge in customer support and e-commerce* Take on additional responsibilities and projects to challenge yourself and grow your skills* Collaborate with our team to develop new solutions and strategies for delivering exceptional customer experiences* Pursue opportunities for advancement within the company, including promotions to senior roles or specialized positionsWork Environment and Company Cultureblithequark is a remote-friendly company that values flexibility and work-life balance.Our team is passionate about delivering exceptional customer experiences, and we're committed to creating a supportive and inclusive work environment. As a Live Chat Assistant, you'll be part of a dynamic team that's dedicated to helping our clients succeed in the digital marketplace. Compensation and BenefitsAs a Live Chat Assistant at blithequark, you'll enjoy a competitive hourly rate of $35 per hour. We also offer a range of benefits, including:* Flexible scheduling to accommodate your needs* Opportunities for career growth and advancement* A supportive and inclusive work environment* Access to ongoing training and development opportunities to help you grow your skills and knowledgeIf you're passionate about delivering exceptional customer experiences and eager to join a dynamic team that's passionate about e-commerce, we want to hear from you!Please apply below to as a Live Chat Assistant. Note: We're an equal opportunities employer and welcome applications from diverse candidates. We're committed to creating a supportive and inclusive work environment that values diversity and promotes equality.