Experienced Customer Service Representative/ Order Processor – Global Gaming Partner at blithequark

Are you a customer service professional with a passion for delivering exceptional experiences? Do you have a knack for resolving complex issues and building strong relationships with clients? If so, we invite you to join blithequark as a Customer Service Representative/ Order Processor on a 3-month contract. As a key member of our team, you will play a vital role in providing top-notch support to our clients and ensuring seamless order processing. About blithequarkblithequark is a leading global gaming partner that prides itself on innovation, creativity, and a commitment to excellence.We are a dynamic and forward-thinking organization that values diversity, inclusivity, and employee well-being. Our state-of-the-art facilities in Irvine, CA, offer a unique work environment that fosters collaboration, creativity, and growth. As a Customer Service Representative/ Order Processor, you will be part of a talented team that is dedicated to delivering exceptional results and exceeding client expectations. Why Join blithequark? * Competitive hourly rate ($25-$30 per hour)* Flexible work schedule (2 days onsite, 3 days remote)* Comprehensive benefits package, including dental, medical, and vision insurance* 401K plan with company match* Onsite catering, meditation, and fitness facilities to promote employee well-being* Opportunities for career growth and professional developmentJob DetailsWe are seeking an experienced Customer Service Representative/ Order Processor to on a 3-month contract.The ideal candidate will have:* 3+ years of experience in a customer service role* Proven experience creating, applying, and verifying credit memos on purchase orders* Exceptional communication and interpersonal skills, with a proven ability to build strong relationships with clients* Heavy credit memo experience and knowledge of credit memo creation, application, and verification on purchase ordersKey ResponsibilitiesAs a Customer Service Representative/ Order Processor, you will be responsible for:* Providing exceptional customer service and support to clients via phone, email, and chat* Processing orders and resolving complex issues in a timely and efficient manner* Creating, applying, and verifying credit memos on purchase orders* Building strong relationships with clients and stakeholders* Collaborating with internal teams to resolve issues and improve processes* Maintaining accurate records and reports to ensure compliance and quality standardsEssential Qualifications* 3+ years of experience in a customer service role* Proven experience creating, applying, and verifying credit memos on purchase orders* Exceptional communication and interpersonal skills* Heavy credit memo experience and knowledge of credit memo creation, application, and verification on purchase orders* Strong problem-solving and analytical skills* Ability to work in a fast-paced environment and prioritize tasks effectivelyPreferred Qualifications* Experience working in the gaming industry or a related field* Knowledge of credit memo software and systems* Certification in customer service or a related field* Bilingual or multilingual skillsSkills and CompetenciesTo succeed in this role, you will need:* Excellent communication and interpersonal skills* Strong problem-solving and analytical skills* Ability to work in a fast-paced environment and prioritize tasks effectively* Heavy credit memo experience and knowledge of credit memo creation, application, and verification on purchase orders* Strong attention to detail and accuracy* Ability to build strong relationships with clients and stakeholdersCareer Growth Opportunities and Learning BenefitsAt blithequark, we are committed to helping our employees grow and develop their careers.As a Customer Service Representative/ Order Processor, you will have opportunities to:* Develop your skills and knowledge in customer service, credit memos, and order processing* Collaborate with internal teams to improve processes and resolve issues* Participate in training and development programs to enhance your skills and knowledge* Take on additional responsibilities and contribute to the growth and success of the teamWork Environment and Company Cultureblithequark is a dynamic and forward-thinking organization that values diversity, inclusivity, and employee well-being.Our state-of-the-art facilities in Irvine, CA, offer a unique work environment that fosters collaboration, creativity, and growth. As a Customer Service Representative/ Order Processor, you will be part of a talented team that is dedicated to delivering exceptional results and exceeding client expectations. Compensation, Perks, and BenefitsWe offer a competitive hourly rate ($25-$30 per hour) and a comprehensive benefits package, including:* Dental, medical, and vision insurance* 401K plan with company match* Onsite catering, meditation, and fitness facilities to promote employee well-being* Opportunities for career growth and professional developmentIf you are a motivated and experienced customer service professional with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity.Please apply including your resume and a cover letter, to Alex Millan, the Jobot Pro hosting this job.