Experienced Customer Service Representative – Used Auto Parts Specialist

Remote Full-time
Join the blithequark family as we continue to grow and thrive in the used auto parts industry. As a trusted and reliable Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and support to ensure a seamless experience. If you're a team player with a passion for helping others, a strong work ethic, and the ability to adapt to a variety of tasks, we encourage you to apply for this exciting opportunity. About blithequarkblithequark is a family-owned business with a rich history dating back to 1941.We've built a reputation for providing affordable and quality solutions to our community, and we're committed to maintaining a friendly, supportive work environment. Our team is dedicated to delivering exceptional customer service, and we're looking for like-minded individuals to join our ranks. Position OverviewAs a Customer Service Representative, you will play a vital role in ensuring the smooth operation of our business. You will be responsible for greeting and assisting customers, providing exceptional service, and ensuring that their needs are met.You will also be expected to operate forklifts, load and unload auto parts, and assist with data entry tasks to support the daily operations of the business. Key Responsibilities* Greet and assist customers with their needs as they arrive at our location* Provide exceptional customer service by answering questions and directing customers to the correct parts* Operate forklifts to load and unload auto parts, both manually and with assistance of machinery* Assist customers in identifying and locating additional parts as needed, including looking up part numbers or checking inventory* Process customer payments accurately using our point-of-sale system* Maintain a clean and organized work environment, both in the customer service area and in the warehouse* Perform other data entry tasks as needed to support the daily operations of the business, including updating inventory, entering part orders, and assisting with other administrative dutiesQualifications* Previous customer service experience preferred (auto parts experience a plus)* Ability to operate a forklift or willingness to learn (training provided)* Strong communication skills and ability to work effectively with a team and customers* Basic computer skills for looking up parts, processing payments, and performing data entry tasks* Ability to lift up to 50 lbs and work in a physically demanding environment* Valid driver's license and reliable transportation* Must be able to work full-time (Monday through Friday 8:00am to 5:00pm)Why Join blithequark?* Competitive starting pay of $18/hour* Family-oriented work environment* Opportunity for growth and advancement within the company* Full-time, stable position with steady hours* Varied tasks to keep each day interesting and engaging* 100% Company paid benefits after 90 days of employment* 401k OfferedWhat We OfferAt blithequark, we're committed to providing a supportive and inclusive work environment that fosters growth and development. As a valued member of our team, you can expect:* A competitive salary and benefits package* Opportunities for professional growth and advancement* A dynamic and supportive work environment* A chance to make a real difference in the lives of our customers* A fun and engaging work atmosphereIf you're a motivated and customer-focused individual with a passion for helping others, we encourage you to apply for this exciting opportunity.Please apply including your resume and a cover letter, to. We can't wait to hear from you! Equal Employment Opportunityblithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination.
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