Experienced Customer Experience Advisor (Part-Time) – Remote, Nashville

Are you a customer-centric individual with a passion for delivering exceptional experiences? Do you thrive in a fast-paced, dynamic environment where creativity and innovation are encouraged? If so, we invite you to join blithequark's team as a part-time Customer Experience Advisor, working remotely from Nashville. As a key member of our customer-facing team, you will play a vital role in representing blithequark and ensuring our customers have an extraordinary shopping and ownership experience. What You'll Do:As a Customer Experience Advisor, you will be responsible for delivering nothing-but-wonderful customer service by supporting customers via email and live chat.You will also learn our internal management system to efficiently process sales orders and maintain customer relationships. Additionally, you will use internal communication software to interact with your teammates, management, and other departments. Your creative problem-solving skills will be put to the test as you dream up solutions for even the smallest trends and pain points to optimize each customer's experience. Who You Are:We're looking for a self-starter who takes ownership of and pride in their work.You're a creative and innovative problem solver who continually thinks outside the box. As a sensitive and skillful communicator, you can adapt your tone and communication style depending on your audience. You're eager to learn new technology systems and procedures, and you're able to juggle many tasks at once while remaining extremely organized and attentive to detail. You're highly proficient in navigating multiple tabs and windows, and you're able to stay energized and motivated in a high-volume work environment with limited supervision.Requirements:To be successful in this role, you must be able to attend a virtual two-week onboarding via bolthires Meet video calls. You'll need to have a quiet workspace with minimal noise (i.e., home office) in which you'll fulfill your shifts. You'll be required to work 20-29 hours per week, with shift times starting as early as 8 a.m. and as late as 9 p.m. CT. You'll also need to be available evenings and weekends, including during the holiday season. Additionally, you'll need to have a reliable high-speed internet connection with access to your router – a laptop and all necessary equipment will be provided.Extra Credit:While not required, customer service experience and experience working from home are highly valued. If you have a background in customer-facing roles or have experience working remotely, we encourage you to apply. About Us:At blithequark, we're driven to create a workplace where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of our team. We're committed to building a workplace based on inclusive behaviors and equitable systems.Our annual Impact Report and Racial Equity Strategy lay out how we're sticking to these values. Why Join blithequark? As a member of our team, you'll have the opportunity to work with a dynamic and passionate group of individuals who are dedicated to making a positive impact. You'll be part of a company that values creativity, empathy, and innovation. You'll have access to ongoing learning and development opportunities, as well as a comprehensive benefits package. And, you'll be part of a company that's committed to giving back to the community through our Buy a Pair, Give a Pair program.Compensation andBenefits:As a part-time Customer Experience Advisor, you'll be paid $13.00 per hour. You'll also have access to a comprehensive benefits package, including health insurance, paid time off, and a 401(k) matching program. If you're a motivated and customer-centric individual who is passionate about delivering exceptional experiences, we encourage you to apply for this part-time Customer Experience Advisor role. Please visit our website to. Equal Opportunity Employer:blithequark is an equal opportunity employer and welcomes applications from diverse candidates.We are committed to creating a workplace where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of our team. Accommodations:blithequark is committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please let us know. Virtual Onboarding:As a remote employee, you'll be required to attend a virtual two-week onboarding via bolthires Meet video calls.This will provide you with the opportunity to learn about our company culture, policies, and procedures. Work-Life Balance:As a part-time employee, you'll have the flexibility to balance your work and personal life. You'll be required to work 20-29 hours per week, with shift times starting as early as 8 a.m. and as late as 9 p.m. CT. Customer ServiceExperience:As a Customer Experience Advisor, you'll be responsible for delivering exceptional customer service via email and live chat. You'll need to be able to communicate effectively with customers, resolve issues, and provide solutions to their problems.Internal Communication:You'll use internal communication software to interact with your teammates, management, and other departments. This will provide you with the opportunity to collaborate with others, share ideas, and learn from their experiences. Problem-Solving:As a Customer Experience Advisor, you'll be required to think creatively and come up with solutions to complex problems. You'll need to be able to analyze situations, identify root causes, and develop effective solutions. Learning and Development:As a member of our team, you'll have access to ongoing learning and development opportunities.This will provide you with the chance to learn new skills, develop your expertise, and advance your career. Company Culture:At blithequark, we value creativity, empathy, and innovation. We're committed to building a workplace where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of our team. Benefits:As a part-time employee, you'll have access to a comprehensive benefits package, including health insurance, paid time off, and a 401(k) matching program.Compensation:As a part-time Customer Experience Advisor, you'll be paid $13.00 per hour. If you're a motivated and customer-centric individual who is passionate about delivering exceptional experiences, we encourage you to apply for this part-time Customer Experience Advisor role. Please visit our website to. Equal Opportunity Employer:blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of our team.Accommodations:blithequark is committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please let us know. Virtual Onboarding:As a remote employee, you'll be required to attend a virtual two-week onboarding via bolthires Meet video calls. This will provide you with the opportunity to learn about our company culture, policies, and procedures. Work-Life Balance:As a part-time employee, you'll have the flexibility to balance your work and personal life.You'll be required to work 20-29 hours per week, with shift times starting as early as 8 a.m. and as late as 9 p.m. CT. Customer ServiceExperience:As a Customer Experience Advisor, you'll be responsible for delivering exceptional customer service via email and live chat. You'll need to be able to communicate effectively with customers, resolve issues, and provide solutions to their problems. Internal Communication:You'll use internal communication software to interact with your teammates, management, and other departments.This will provide you with the opportunity to collaborate with others, share ideas, and learn from their experiences. Problem-Solving:As a Customer Experience Advisor, you'll be required to think creatively and come up with solutions to complex problems. You'll need to be able to analyze situations, identify root causes, and develop effective solutions. Learning and Development:As a member of our team, you'll have access to ongoing learning and development opportunities. This will provide you with the chance to learn new skills, develop your expertise, and advance your career.Company Culture:At blithequark, we value creativity, empathy, and innovation. We're committed to building a workplace where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of our team. Benefits:As a part-time employee, you'll have access to a comprehensive benefits package, including health insurance, paid time off, and a 401(k) matching program. Compensation:As a part-time Customer Experience Advisor, you'll be paid $13.00 per hour. If you're a motivated and customer-centric individual who is passionate about delivering exceptional experiences, we encourage you to apply for this part-time Customer Experience Advisor role.Please visit our website to. Equal Opportunity Employer:blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of our team. Accommodations:blithequark is committed to providing reasonable accommodations to individuals with disabilities. If you require accommodations during the application or interview process, please let us know.Virtual Onboarding:As a remote employee, you'll be required to attend a virtual two-week onboarding via bolthires Meet video calls. This will provide you with the opportunity to learn about our company culture, policies, and procedures. Work-Life Balance:As a part-time employee, you'll have the flexibility to balance your work and personal life. You'll be required to work 20-29 hours per week, with shift times starting as early as 8 a.m. and as late as 9 p.m. CT. Customer ServiceExperience:As a Customer Experience Advisor, you'll be responsible for delivering exceptional customer service via email and live chat.You'll need to be able to communicate effectively with customers, resolve issues, and provide solutions to their problems. Internal Communication:You'll use internal communication software to interact with your teammates, management, and other departments. This will provide you with the opportunity to collaborate with others, share ideas, and learn from their experiences. Problem-Solving:As a Customer Experience Advisor, you'll be required to think creatively and come up with solutions to complex problems.You'll need to be able to analyze situations, identify root causes, and develop effective solutions. Learning and Development:As a member of our team, you'll have access to ongoing learning and development opportunities. This will provide you with the chance to learn new skills, develop your expertise, and advance your career. Company Culture:At blithequark, we value creativity, empathy, and innovation. We're committed to building a workplace where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of our team.Benefits:As a part-time employee, you'll have access to a comprehensive benefits package, including health insurance, paid time off, and a 401(k) matching program. Compensation:As a part-time Customer Experience Advisor, you'll be paid $13.00 per hour. If you're a motivated and customer-centric individual who is passionate about delivering exceptional experiences, we encourage you to apply for this part-time Customer Experience Advisor role. Please visit our website to.