Clinical Customer Success Executive – Healthcare Innovation and Partnership Development

We are seeking a highly skilled and experienced Clinical Customer Success Executive to at blithequark, a leading innovator in the healthcare technology space. As a Clinical Customer Success Executive, you will leverage your medical expertise to drive client satisfaction and successful adoption of our solutions, while building strong relationships with healthcare executives and clinical leadership. This role requires a unique blend of clinical knowledge, business acumen, and exceptional communication skills. About blithequark blithequark is a cutting-edge healthcare technology company that is revolutionizing the way healthcare professionals work. Our innovative solutions are designed to improve patient outcomes, enhance clinical decision-making, and streamline healthcare operations. With a strong focus on collaboration and customer satisfaction, we are committed to delivering exceptional value to our clients and partners. The Role As a Clinical Customer Success Executive, you will be responsible for building and maintaining strong relationships with healthcare executives and clinical leadership, serving as a trusted medical advisor. You will lead end-to-end product implementations, ensuring alignment with physician workflows and clinical decision-making processes. You will also provide clinical expertise to inform strategic decisions, particularly in areas such as diagnostic support and patient outcomes. Key Responsibilities: * Build and maintain strong relationships with healthcare executives and clinical leadership, serving as a trusted medical advisor. * Lead end-to-end product implementations, ensuring alignment with physician workflows and clinical decision-making processes. * Provide clinical expertise to inform strategic decisions, particularly in areas such as diagnostic support and patient outcomes. * Train clinical leaders on the use of blithequark solutions to address complex medical scenarios. * Identify and advocate for advanced clinical use cases of AI technology to enhance care delivery and improve operational outcomes. * Collaborate with internal teams (sales, product, engineering) to translate client feedback into impactful product enhancements. * Define and track success metrics, including clinical outcome improvements, adoption rates, and operational efficiencies. * Travel extensively to client sites to engage with physician teams and participate in in-office strategy discussions. Qualifications: *Must-Have: + Active Medical Doctor (MD) license + 5 years minimum of clinical experience + Proven success in customer-facing roles, such as customer success, account management, or healthcare leadership + Strong background in project management + Strong communication and leadership skills + Ability to travel extensively *Preferred: + Experience with AI or technology integration in healthcare + Advanced understanding of healthcare workflows, compliance, and clinical outcomes + 3+ years in corporate or health technology roles What We Offer: * A dynamic and innovative work environment that encourages collaboration and creativity * Opportunities for professional growth and development in a rapidly evolving industry * A competitive compensation package, including salary, benefits, and bonuses * A comprehensive training program to ensure your success in the role * A chance to work with a talented team of healthcare professionals and innovators Work Environment and Culture: blithequark is a remote-friendly company that values flexibility and work-life balance. Our team is distributed across the globe, and we use cutting-edge technology to stay connected and collaborate effectively. We are committed to creating a culture that is inclusive, diverse, and supportive of our employees' well-being. Compensation and Benefits: We offer a competitive compensation package, including salary, benefits, and bonuses. Our benefits package includes: * Comprehensive health insurance * Retirement savings plan * Paid time off and holidays * Professional development opportunities * Access to cutting-edge technology and tools : If you are a motivated and experienced Clinical Customer Success Executive looking for a new challenge, please including your resume and a cover letter, to. We look forward to hearing from you! Equal Employment Opportunity: blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.