Remote Customer Support Agents (US-Based) – Paid via Upwork – blithequark Store

Are you a customer service enthusiast with a passion for delivering exceptional support experiences? Do you thrive in a remote work environment and enjoy the flexibility that comes with it? If so, we invite you to join our dynamic team of Customer Support Agents at blithequark. As a key member of our remote support team, you will play a vital role in providing top-tier support to our clients via phone, email, and/or chat. With a competitive hourly rate, flexible scheduling, and the opportunity to work with a supportive team, this is an ideal position for professionals looking to take their customer service career to the next level. About blithequark blithequark is a leading provider of innovative solutions and services that empower businesses to thrive in today's fast-paced digital landscape. Our mission is to deliver exceptional customer experiences that drive loyalty, retention, and growth. With a strong focus on customer-centricity, we strive to create a positive impact on our clients' businesses and the communities we serve. Position Details *Location: Must be a resident of one of the following states: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wyoming *Employment Type: Contract (paid through Upwork) *Schedule: Flexible, with potential for full-time or part-time hours depending on business needs *Pay: Competitive hourly rate, commensurate with experience Requirements To succeed in this role, you will need to possess the following essential qualifications: *Minimum 2 years of customer support experience (phone, chat, and/or email) *Strong written and verbal communication skills *Ability to work independently and manage time effectively *Comfortable with technology and able to learn new systems quickly *Reliable high-speed internet connection and a quiet, professional work environmentResponsibilities As a Customer Support Agent at blithequark, your key responsibilities will include: *Respond promptly to customer inquiries via phone, email, or chat *Provide accurate information, troubleshoot issues, and resolve complaints in a professional manner *Document customer interactions in the CRM system *Follow established procedures while offering empathetic, solution-focused service Why Join Us? *100% remote – work from the comfort of your home *Flexible hours – choose your schedule to suit your needs *Paid through Upwork with weekly payments – receive your earnings on time, every time *Opportunity to work with a supportive, professional team – collaborate with like-minded individuals who share your passion for customer service If you are a motivated and customer-focused individual with a passion for delivering exceptional support experiences, we invite you to submit your proposal on Upwork. Please include the following: *Your state of residence *A brief summary of your customer service experience *Your availability (hours/days per week) Don't miss this opportunity to join our dynamic team and take your customer service career to new heights. and become a part of the blithequark family!