Portuguese Speaking Airline Customer Service Specialist – Remote Opportunity with blithequark

Are you a customer service enthusiast with a passion for the airline industry? Do you possess excellent communication skills and a flair for languages? If so, we invite you to join our vibrant team at blithequark as a Portuguese Speaking Airline Customer Service Specialist. This exciting opportunity offers the flexibility of remote work within Greece, allowing you to maintain a perfect work-life balance while contributing to the success of our airline clients. About blithequarkblithequark is a leading recruitment agency in Greece, dedicated to connecting skilled professionals with opportunities in various industries.Our team is passionate about delivering exceptional service and fostering long-term relationships with our clients and candidates. We are committed to providing a supportive and inclusive work environment that encourages growth, learning, and innovation. Job SummaryAs a Portuguese Speaking Airline Customer Service Specialist, you will be responsible for providing outstanding customer service to airline passengers in Portuguese. You will assist customers with their inquiries, resolve complaints and issues efficiently, and communicate important flight information, policies, and updates clearly.Your excellent communication and problem-solving skills will enable you to thrive in a remote work environment, collaborating with team members to continuously improve service delivery. Responsibilities• Provide outstanding customer service to airline passengers in Portuguese, ensuring a smooth travel experience. • Assist customers with questions regarding bookings, cancellations, and travel-related concerns. • Efficiently resolve customer complaints and issues to ensure satisfaction. • Communicate important flight information, policies, and updates clearly to customers.• Maintain detailed records of customer interactions and transactions for quality assurance. • Collaborate with team members to continuously improve service delivery. • Stay updated on airline offerings and industry trends to provide informed assistance. Requirements• Fluency in Portuguese is essential; proficiency in English is also required. • Previous experience in customer service, preferably in the airline or travel industry. • Excellent communication and problem-solving skills. • Ability to thrive in a remote work environment with strong organizational skills.• Familiarity with airline booking systems and customer relationship management software is a plus. • Flexibility to work varied shifts, including evenings, weekends, and holidays. Benefits• Fully Paid Relocation Package (Flight, Transfer, and Hotel)• MonthlySalary• 2 Extra Salaries Per Year• Health Insurance• Private Health Insurance• Monthly Bonus• And More... What We OfferAt blithequark, we believe in providing a supportive and inclusive work environment that encourages growth, learning, and innovation.As a Portuguese Speaking Airline Customer Service Specialist, you will have the opportunity to:• Work with a dynamic team of professionals who share your passion for customer service and the airline industry. • Develop your skills and knowledge through ongoing training and professional development programs. • Contribute to the success of our airline clients and make a positive impact on their customers' travel experiences. • Enjoy a flexible and remote work arrangement that allows you to maintain a perfect work-life balance.• Participate in our employee recognition and reward programs, which celebrate individual and team achievements. If you are a customer service enthusiast with a passion for the airline industry, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We look forward to hearing from you! Contact InformationFor more information about this opportunity or to, please visit our website or contact our recruitment team at.Equal Opportunities Employerblithequark is an equal opportunities employer, committed to diversity and inclusion in the workplace. We welcome applications from candidates of all backgrounds and perspectives.