Part-time Customer Service Representative – Delivering Exceptional Experiences to blithequark Customers
Are you passionate about delivering top-notch customer service and building lasting relationships with clients? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you! blithequark is seeking a highly motivated and customer-focused Part-time Customer Service Representative to. As a key member of our customer service team, you will play a pivotal role in helping us achieve our mission of providing exceptional customer experiences that drive loyalty and growth.About blithequarkblithequark is a leading provider of propane, renewable propane, renewable natural gas, fuel oil, and related products and services. With a rich history dating back to 1928, we have established ourselves as a trusted partner for residential, commercial, governmental, industrial, and agricultural customers across the country. Our commitment to excellence in customer service, flexibility, and reliability has earned us a reputation as a dependable and innovative energy solutions provider.Why Join blithequark? At blithequark, we believe that our employees are the driving force behind our success. That's why we offer a comprehensive benefits package, including:* Competitive pay with incentive potential* Outstanding benefits package, including medical, dental, and vision coverage (eligibility after just 30 days of employment)* Paid time off that increases with tenure* A 401(k) with company match and immediate vesting* A new employee training program and opportunities for continued learning and career development* Disability and life insurance* Employee recognition program* Generous tuition assistance program* Propane discounts, and more!ResponsibilitiesAs a Part-time Customer Service Representative, you will be responsible for:* Handling incoming calls and utilizing a proactive sales approach to uncover additional sales and service opportunities* Maintaining an in-depth knowledge of blithequark products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service* Presenting a professional, confident, and enthusiastic image to develop trusting relationships with all customers* Providing high levels of customer account management by properly setting up and maintaining account information and data* Processing and coordinating Accounts Receivable, Collections, and Accounts Payable functions and activities* Handling administrative, data entry, reporting, and reconciliation around asset and inventory controls and purchasing* Coordinating with the Customer Service Center, regional, and corporate employees to ensure high levels of customer service and achieve operational efficiencies* May assist with route forecasting and maintenance and with the scheduling of daily service work, installation, and repairsQualificationsTo be successful in this role, you will need:* Minimum of 3 years of experience in a customer service role* Minimum of a High School diploma or GED preferred* Solid computer skills, including bolthires Office, data entry, and the ability to run and analyze reports* Ability to multi-task and prioritize assignments in a team environmentWhat We OfferAs a Part-time Customer Service Representative at blithequark, you can expect:* A dynamic and supportive work environment that encourages growth and development* Opportunities for career advancement and professional growth* A comprehensive benefits package that includes competitive pay, outstanding benefits, and opportunities for continued learning and career development* A chance to make a real difference in the lives of our customers and the communities we serveIf you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.Please apply including your resume and a cover letter, to. We look forward to hearing from you! Equal Employment Opportunityblithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.Noteblithequark is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, we have been in the customer service business since 1928 and are a nationwide distributor of propane, renewable propane, renewable natural gas, fuel oil, and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial, and agricultural customers through approximately 700 locations across 42 states.