Part-time Chat Specialist – Automotive Industry Customer Service Representative

Are you a customer service enthusiast with a passion for technology and a knack for building strong relationships? Do you thrive in a fast-paced environment where no two conversations are ever the same? If so, we invite you to join blithequark, a dynamic and innovative company at the forefront of the automotive industry, as a part-time Chat Specialist. As a Chat Specialist at blithequark, you will play a vital role in representing our automotive dealer clients favorably through online conversations with customers.Your primary goal will be to turn conversations into leads that help our clients generate revenue. If you're a positive and energetic individual with excellent communication skills and a strong ability to multitask, we encourage you to apply for this exciting opportunity. About blithequarkblithequark is a leading provider of innovative solutions for the automotive industry. Our mission is to empower dealerships to succeed in a rapidly changing market by providing cutting-edge technology and exceptional customer service.We're a relaxed, yet professional and fun environment that values creativity, collaboration, and continuous learning. ResponsibilitiesAs a Chat Specialist at blithequark, your key responsibilities will include:* Handling a wide variety of customer inquiries via online chat, providing accurate information about our products and services* Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review* Summarizing interactions based on customer needs for client review* Developing and maintaining a knowledge base of the evolving products and services* Collaborating with our team to ensure seamless communication and exceptional customer experienceQualificationsTo succeed in this role, you'll need:* Previous experience in retail customer service or the automotive industry (not necessary, but preferred)* Basic internet and window-based computer skills* Strong ability to multitask, with gaming experience being a plus* Positive and professional demeanor* Excellent written and verbal communication skills* Ability to adapt to change and thrive in a quick-paced work environmentRequirements* Must reside in one of the following states: Alabama, Arkansas, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Ohio, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin* Own your own computer or laptop with a webcam and microphone* Ability to attend four weeks of paid, remote training via Zoom (Tuesday through Saturday, 11:00 AM - 7:30 PM EDT)* Ability to work five days a week, including a Saturday or SundayBenefitsAs a part-time Chat Specialist at blithequark, you'll enjoy:* Competitive hourly rate of $13.00 per hour* Flexible scheduling with 25-39 hours per week* Opportunities for career growth and professional development* On-the-job training and support* Referral program and recognition for outstanding performance* 401(k) and 401(k) matching* A healthy and non-smoking work environmentWork Environment and CultureAt blithequark, we value our employees' well-being and offer a supportive and inclusive work environment.Our team is passionate about delivering exceptional customer service and is committed to helping our clients succeed. We believe in continuous learning and professional growth, and we're dedicated to creating a workplace that's fun, relaxed, and rewarding. If you're a motivated and customer-focused individual with a passion for technology and the automotive industry, we invite you to apply for this exciting opportunity. Please apply including your resume and a cover letter, through our website. We look forward to hearing from you!Application Questions* Do you own your own computer or laptop with a webcam and microphone? * Are you able to attend four weeks of paid, remote training via Zoom (Tuesday through Saturday, 11:00 AM - 7:30 PM EDT)? * Are you able to work five days a week, including a Saturday or Sunday? * Do you reside in one of the following states: Alabama, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin? LocationRemote work available, with a required residence in one of the following states: Alabama, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Oklahoma, Pennsylvania, Tennessee, Texas, Utah, West Virginia, or Wisconsin.Ready to and start making a difference in the automotive industry? through our website and take the first step towards a rewarding and challenging career as a part-time Chat Specialist at blithequark.