Experienced Live Chat Data Entry Specialist – Remote Customer Support
Are you a detail-oriented and customer-focused individual with a passion for data accuracy and timely support? Do you thrive in a fast-paced environment and enjoy working with a dynamic team? If so, we invite you to join blithequark's remote data entry team as a Live Chat Data Entry Specialist. In this role, you will play a critical part in providing exceptional customer support and ensuring the accuracy of data entry tasks. About blithequarkblithequark is a leading entertainment streaming service, revolutionizing the way people consume media worldwide.With over 200 million paid memberships in over 190 countries, we are committed to delivering an unparalleled entertainment experience. Our innovative approach to content creation, distribution, and customer support has earned us a reputation as a forward-thinking and inclusive employer. At blithequark, we believe in fostering a culture of creativity, collaboration, and continuous learning, empowering our team members to achieve their full potential. Job SummaryWe are seeking a highly skilled and motivated Live Chat Data Entry Specialist to join our remote team.As a key member of our customer support team, you will be responsible for providing timely and accurate support to our clients and customers through live chat. Your attention to detail, excellent communication skills, and ability to manage multiple tasks will be essential in ensuring the success of our data entry operations. ResponsibilitiesAs a Live Chat Data Entry Specialist, your key responsibilities will include:* Accurately entering data and managing information logs in a timely and efficient manner* Responding to customer queries and providing support through live chat, ensuring a high level of customer satisfaction* Maintaining the confidentiality and security of sensitive information, adhering to blithequark's data protection policies* Identifying and escalating priority issues when necessary, collaborating with team members to resolve issues and improve processes* Ensuring that all data entry tasks are completed within deadlines, meeting or exceeding performance targets* Collaborating with team members to improve processes and resolve issues, contributing to a culture of continuous learning and improvementRequirementsTo succeed in this role, you will need to possess the following qualifications and skills:* Proficient typing skills with a minimum speed of 50 WPM* Strong attention to detail and high level of accuracy, with a focus on data entry and customer support* Excellent verbal and written communication skills, with the ability to communicate effectively with customers and team members* Ability to manage multiple tasks and prioritize effectively, meeting deadlines and performance targets* Proficiency with basic computer applications and software, including data entry tools and customer support platforms* Previous experience in data entry or customer support is a plus, with a strong understanding of data protection policies and procedures* Reliable internet connection and a quiet work environment, with minimal distractions and interruptionsBenefitsAs a Live Chat Data Entry Specialist at blithequark, you can expect to enjoy a range of benefits, including:* Competitive hourly wage of $40, with opportunities for career advancement and professional development* Comprehensive health insurance plans, ensuring your physical and mental well-being* Generous paid time off and holidays, allowing you to balance work and personal life* Flexible work schedule, with the ability to work from anywhere and manage your time effectively* Employee discounts on blithequark subscriptions and products, with access to exclusive offers and promotions* Opportunities for career advancement and professional development, with a focus on continuous learning and growthEducational QualificationsWhile a high school diploma or equivalent is required, we encourage applicants with an Associate's or Bachelor's degree in a related field to apply.Your educational background will be an asset in this role, demonstrating your commitment to continuous learning and professional development. If you are a motivated and detail-oriented individual with a passion for data accuracy and customer support, we invite you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We look forward to hearing from you and welcoming you to our team! Equal Employment Opportunityblithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace.We welcome applications from qualified candidates of all backgrounds, ages, and abilities. Our goal is to create a culture of inclusivity and respect, where every team member feels valued and empowered to achieve their full potential. Contact InformationFor more information about this opportunity or to, please contact us at. We look forward to hearing from you and exploring how you can contribute to our team's success!