Part-Time Bilingual Customer Service Representative – Empowering Customer Connections at blithequark

Are you a charismatic and sales-oriented individual with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two interactions are the same? If so, we invite you to join the dynamic team at blithequark as a Part-Time Bilingual Customer Service Representative! Why blithequark? At blithequark, we believe that our employees are our greatest asset. We empower our sales associates to use their customer service and sales skills to the fullest, and we celebrate their commitment to making our store operations succeed.Our workplace is a vibrant community where:• Collaborating and teamwork thrive. • On-the-job learning and development activities are available. • Excelling in your role and assisting others on the team is encouraged. • Strengthening relationships with customers, partners, and colleagues happens every day. • Investing in our employees and promoting a culture centered on people, service, career advancement, and unity, among other key principles. What's in it for you? As a Part-Time Bilingual Customer Service Representative at blithequark, you'll enjoy a comprehensive benefits package, including:• Medical, dental, and vision coverage• Paid time off and paid holidays• Sundays off and flexible schedules• Tuition reimbursement• Short-term disability, long-term disability, and basic life and AD&D insurance• 401(k) plan with matching contributions• Opportunities for career growth and professional developmentA typical day at blithequark:As a Part-Time Bilingual Customer Service Representative, your day will be filled with:• Understanding customers' unique needs and recommending appropriate blithequark products and services.• Communicating effectively with customers, empathizing with their challenges, and building trust. • Providing exceptional customer service to foster lasting relationships. • Handling a wide range of services, including cash handling, check cashing, lending, bill pay, and card services. • Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines. We're looking for:Sales Associates who have an entrepreneurial spirit and can work independently, embracing accountability for overall store performance.Building trust with customers is a top priority, so you will need to listen actively, communicate effectively, and empathize with their challenges, all with the intent of providing exceptional service. Proficiency in Spanish is welcomed in most of our markets, and a high school diploma or equivalent is required. Requirements:• A high-energy and sales-oriented personality• Retail/customer service experience required• Strong oral and written communication skills• High attention to detail, with strong organizational skills• Ability to multi-task while still adhering to our customer service expectations• Ability to work independently in a solitary environment, with little to no supervision• Experience in a sales environment required• Knowledge of basic math skills, including addition, subtraction, multiplication, and division in all unit measures using whole numbers, percentages, common fractions, and decimals• Ability to exchange U.S.currency in any denominationPhysical demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for extended periods, as well as sit, walk, reach with hands and arms, stoop, bend, and engage in verbal communication and active listening.The employee must have the ability to see clearly at both close and distant ranges, with the ability to adjust focus as needed. Additionally, the employee may occasionally be required to lift and/or move up to 25 lbs. Travel:Travel is primarily local but will include travel to more than one store in a day when necessary. Work Location:In-person work location. Equal Employment Opportunity:blithequark is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.In compliance with applicable law, blithequark does not discriminate against any applicant or employee on the basis of race, color, religion, creed, sex, sexual orientation, gender (including gender nonconformity and status as a transgender or transsexual individual), national origin or ancestry, ethnicity, age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, pregnancy status, or any other protected classification. California applicants:Please see our California Privacy Policy (Applicant/Employee) located on our website at www.blithequark.com to learn what personal information we collect and how it is used.Qualified applicants with criminal histories:Will be considered for employment in a manner consistent with all federal, state, and local ordinances. Job Type:Part-timePay:$17.28 - $18.00 per hourBenefits:• 401(k)• 401(k) matchingAbility to Commute:Los Angeles, CA 90031 (Preferred)Ability to Relocate:Los Angeles, CA 90031: Relocate before starting work (Preferred)If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply to this exciting opportunity at blithequark.Join our dynamic team and explore ways you can contribute your skills to our vibrant work environment. The difference is YOU!