Experienced Virtual Customer Care Assistant – Part-Time Contract to Hire Opportunity at blithequark

Are you a highly organized and detail-oriented individual looking to supplement your income while working from the comfort of your own desk? Do you have excellent communication skills and a passion for delivering exceptional customer experiences? If so, we invite you to apply for our part-time Virtual Customer Care Assistant position at blithequark. As a Virtual Assistant, you will play a vital role in supporting our online customers and real estate agents, ensuring seamless communication and timely responses to their inquiries.Overview of theRole:As a Virtual Customer Care Assistant at blithequark, you will be responsible for providing top-notch support to our online customers and real estate agents. Your primary duties will include:* Reviewing contact forms submitted by home buyers and sellers to ensure they are complete and suitable for our services* Sending automated email alerts to real estate agents, keeping them informed about new leads and potential clients* Sending welcome texts via bolthires Voice to customers, making them feel valued and supported throughout their journey* Notifying agents via text messages, using pre-approved scripts to ensure consistency and efficiency* Responding to customer and agent inquiries via text or email, providing timely and accurate information to resolve their concerns* Performing minor related tasks as needed, such as data entry or updating customer informationWhy Join blithequark?At blithequark, we value our employees and strive to create a positive, inclusive work environment that fosters growth and development. As a Virtual Customer Care Assistant, you will have the opportunity to:* Work from the comfort of your own desk, enjoying a flexible schedule and work-life balance* Develop your communication and problem-solving skills, honing your ability to provide exceptional customer experiences* Collaborate with a talented team of professionals who share your passion for delivering outstanding results* Enjoy opportunities for career growth and professional development, with a focus on continuous learning and improvement* Participate in a dynamic, fast-paced environment that encourages creativity, innovation, and teamworkEssentialQualifications:To succeed as a Virtual Customer Care Assistant at blithequark, you will need:* Excellent communication and interpersonal skills, with the ability to interact with customers and agents in a professional and courteous manner* Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously* Proficiency in bolthires Voice and other relevant software applications, with the ability to learn new tools and systems quickly* A high school diploma or equivalent, with a minimum of 1-2 years of experience in customer service or a related field* A flexible schedule, with availability to work occasional evenings and weekends as neededPreferredQualifications:While not required, the following qualifications would be beneficial for this role:* Experience working in a virtual or remote environment, with a proven track record of delivering results in a flexible work setting* Familiarity with real estate or a related industry, with a strong understanding of the needs and challenges faced by home buyers and sellers* Certification in customer service or a related field, such as Certified Customer Service Representative (CCSR) or Certified Customer ExperienceProfessional (CCEP)* Proficiency in multiple languages, with the ability to communicate effectively with customers and agents from diverse backgroundsSkills and Competencies:To excel as a Virtual Customer Care Assistant at blithequark, you will need to possess the following skills and competencies:* Excellent communication and interpersonal skills, with the ability to interact with customers and agents in a professional and courteous manner* Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously* Proficiency in bolthires Voice and other relevant software applications, with the ability to learn new tools and systems quickly* A high level of adaptability and flexibility, with the ability to adjust to changing priorities and deadlines* A strong commitment to customer satisfaction, with a focus on delivering exceptional experiences and building long-term relationshipsCompensation andBenefits:As a Virtual Customer Care Assistant at blithequark, you can expect a competitive compensation package, including:* A hourly rate of $15-$20 per hour, depending on experience and qualifications* Opportunities for career growth and professional development, with a focus on continuous learning and improvement* A dynamic, fast-paced work environment that encourages creativity, innovation, and teamwork* A flexible schedule, with the ability to work from the comfort of your own desk and enjoy a work-life balanceIf you are a motivated and customer-focused individual looking to join a dynamic team at blithequark, we invite you to apply for our part-time Virtual Customer Care Assistant position.Please submit your resume and a cover letter outlining your qualifications, experience, and interest in the role. We look forward to hearing from you! !