Experienced Senior Director of Customer and Marketing Data, Applied AI, and Analytics – Strategic Leadership in Data-Driven Innovation and Team Management

Introduction to blithequark At blithequark, we are pioneers in harnessing the power of data and artificial intelligence to drive business innovation and customer satisfaction. As a leader in our industry, we recognize the importance of strategic data management, applied AI, and analytics in making informed decisions and staying ahead of the competition. Our commitment to excellence and customer-centric approach has earned us a reputation as a trusted and forward-thinking organization. We are now seeking an exceptionalSenior Director of Customer and Marketing Data, Applied AI, and Analytics to and play a pivotal role in shaping our data-driven strategy and leading our teams to success.Job OverviewThis is a full-remote opportunity available to candidates based in the United States. As aSenior Director at blithequark, you will serve as a key leader within our Customer and Marketing organization, overseeing the workflow across teams of product, engineering, analytics, and user experience design resources. Your primary responsibility will be to develop and execute a comprehensive data strategy that drives business outcomes, enhances customer experiences, and fosters a culture of innovation and experimentation within our organization.Key Responsibilities Develop the long-term vision for our data product portfolio, understanding the competitive landscape and influencing enterprise decisions to yield long-term customer benefits. Own and lead the customer, loyalty, and marketing data ecosystem, providing actionable analytics to support top-line sales and productivity improvements. Foster a culture of innovation, encouraging experimentation and two-way door initiatives that address customer needs. Lead annual planning for the product portfolio, representing the team in executive discussions and ensuring alignment with broader organizational goals.Define and direct the user experience (UX) design for products within the portfolio, setting the strategic vision for customer engagement and leading its execution. Partner with stakeholders to develop launch and go-to-market plans, identifying and resolving issues that may impede product success. Engage with internal and external thought leaders to drive product leadership within the portfolio, ensuring alignment with other portfolio owners and facilitating a community of practice. Lead and manage a high-performing team, fostering an inclusive environment that helps associates achieve their potential and driving the company's mission forward.Leverage data and analytics to provide competitive analysis, drive decision-making, and deliver recommendations to key stakeholders, monitoring technology trends and anticipating their impact on the product roadmap. Qualifications and Requirements To be successful in this role, you will need to possess a unique blend of technical, business, and leadership skills. The following qualifications are required: 12 years of experience in software engineering, data science, and/or product management, with a deep understanding of marketing, customer, and retail media networks analytics.7 years of direct team leadership experience across software engineering, product management, or data science, with a proven track record of building and managing high-performing teams. Prior experience in building, deploying, and operationalizing highly scalable, resilient, and critical data technology solutions that solve business problems in a product model. Bachelor's degree in business, technology, or a related field (or equivalent work experience in lieu of a degree). Preferred qualifications include experience working with software development teams to launch online products, large-scale order management and inventory systems, customer relationship management systems, and a Master's degree in business administration or a similar advanced degree.What We Offer At blithequark, we recognize the importance of attracting and retaining top talent. We offer a competitive pay range of $179,000.00 - $340,100.00 annually, with a starting rate of pay that may vary based on factors including position, location, education, training, and experience. Our comprehensive benefits program is designed to support the well-being and career growth of our associates, with more information available on our benefits page. Diversity, Equity, and Inclusion blithequark is an equal opportunity employer, committed to administering all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.We believe in providing a fair chance to all qualified applicants, including those with arrest or conviction records, in accordance with applicable laws. Conclusion If you are a seasoned leader with a passion for data-driven innovation, customer-centric approach, and team management, we encourage you to apply for this exciting opportunity at blithequark. As aSenior Director of Customer and Marketing Data, Applied AI, and Analytics, you will play a critical role in shaping our data strategy, leading our teams, and driving business success.Join our dynamic and inclusive team, and take the first step towards an rewarding and challenging career with blithequark. and discover the opportunities that await you!