Experienced Seasonal Customer Service Representative (Remote) – Join the blithequark Team

Are you looking for a dynamic and rewarding remote career opportunity that offers the perfect blend of flexibility, growth, and community? Do you have a passion for delivering exceptional customer experiences and a desire to be part of a forward-thinking organization that truly values its people? If so, we invite you to join the blithequark team as an Experienced Seasonal Customer Service Representative (Remote). About blithequarkblithequark is a global organization that has earned numerous accolades for its commitment to creating a people-first culture, including being named one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies forCareer Growth."Our team of over 440,000 game-changers from 70+ countries is united by a shared purpose: to help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.Career Growth and Personal DevelopmentAt blithequark, we believe that our people are our greatest asset. That's why we invest heavily in our game-changers, providing them with the training, technologies, and continuing support they need to succeed. Our range of FREE Learning and Leadership Development programs is designed to help you grow both personally and professionally, with many of our managers and leaders having been promoted from within. In fact, about 80% of our leaders have been promoted from within, demonstrating our commitment to career growth and development.What You Will Do inThis RoleAs an Experienced Seasonal Customer Service Representative (Remote), you will be responsible for providing exceptional customer experiences through inbound and outbound calls, emails, and chats. Your key responsibilities will include:* Providing inbound customer support using a call flow guide* Helping customers resolve basic technical issues* Tracking, documenting, and retrieving information in databases* Offering additional products and/or services* Delivering expert customer experiences with a smileYour QualificationsTo succeed in this role, you will need to possess the following skills, knowledge, and qualities:* 1+ year of customer service experience* Open availability (this is a seasonal position)* A high school diploma or GED* A quiet, distraction-free environment to work from in your home* Proficiency in fast-paced multi-tasking* Eagerness to learn new technologies* Strong computer navigation skills and PC knowledge* A desktop or laptop to complete PC and internet testing* Computer Requirements:+ Bring your own device -This position does not loan equipment+ Device must be a desktop or laptop computer (No Macs, Chromebooks, iPads, tablets, mobile phones, etc.)+ Operating System: Windows 10++ RAM: 8GB or higher+ Processor: Intel i5/AMD Ryzen 5 or higher* Internet Requirements:+ DSL, Cable, or Fiber connection (Satellite and Wireless/Hotspots are not acceptable)+ Speeds: 10 mbps download and 3 mbps upload or higher+ While working, you will be required to hardwire with an ethernet cable+ High Speed internet (no wireless/hotspots or satellite) and a smartphone+ Must reside in the United States or have a valid U.S.address for residenceWhat's in It for YouAt blithequark, we believe in investing in our people and providing them with a range of benefits and perks that support their career growth and personal development. Some of the benefits you can expect include:* Paid training and performance-based incentives* Lucrative employee referral bonus opportunities* Health and wellness programs with trained partners to help promote a healthy you* Mentorship programs that support your rewarding career journey* Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support* Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and moreReimagine the Best Version of You!If you're looking for a dynamic and rewarding remote career opportunity that offers the perfect blend of flexibility, growth, and community, we invite you to join the blithequark team as an Experienced Seasonal Customer Service Representative (Remote). and discover why over 440,000 game-changers around the globe call blithequark their "employer of choice."Location:USA, OH, Work-at-HomeLanguage Requirements:EnglishTime Type:Full timePhysical & Mental Requirements:While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment.Work is generally sedentary in nature. Eligibility to Work:In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed:Currently, this position may be performed only in the states listed here. Equal Opportunity/Affirmative Action Employer:blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.For more information regarding your EEO rights as an applicant, please visit the following websites:EnglishSpanishTo request a reasonable accommodation please click here.If you wish to review the Affirmative Action Plan, please click here.