Experienced Part-Time Customer Experience Advisor – Remote Opportunity in Nashville for Delivering Exceptional Support and Building Strong Relationships

Welcome to blithequark At blithequark, we're passionate about creating extraordinary experiences for our customers, and we're looking for a talented and enthusiastic Customer Experience Advisor to. As a part-time remote position based in Nashville, TN, you'll have the opportunity to work with a dynamic and innovative company that's dedicated to making a positive impact. With a competitive hourly rate of $13.00, you'll be rewarded for your hard work and commitment to delivering exceptional customer service.About the Role As a Customer Experience Advisor at blithequark, you'll be responsible for providing top-notch support to our customers via email and live chat. You'll be the face of our brand, and your goal will be to create memorable and personalized experiences that leave our customers feeling valued and appreciated. If you're a self-starter who thrives in a fast-paced environment and is passionate about building strong relationships, we want to hear from you. Key Responsibilities Deliver exceptional customer service by responding to customer inquiries via email and live chat in a timely and professional manner Learn our internal management system to efficiently process sales orders and maintain customer relationships, ensuring seamless communication and follow-up Utilize internal communication software to collaborate with teammates, management, and other departments, promoting a culture of transparency and open communication Analyze customer feedback and identify areas for improvement, developing creative solutions to optimize the customer experience and drive business growth Who You Are We're looking for a talented and motivated individual who is passionate about delivering exceptional customer experiences.You should be a creative problem solver who is able to think outside the box and come up with innovative solutions to complex problems. You should also be an excellent communicator who is able to adapt your tone and communication style to different audiences and situations. Essential Qualifications A self-starter who takes ownership of your work and is able to work independently with minimal supervision A creative and innovative problem solver who is able to think critically and come up with effective solutions An excellent communicator who is able to adapt your tone and communication style to different audiences and situations Able to learn new technology systems and procedures quickly and efficiently Able to juggle multiple tasks at once while remaining organized and attentive to detail Highly proficient in navigating multiple tabs and windows, with a strong understanding of keyboard shortcuts and other productivity tools Preferred Qualifications Previous customer service experience, preferably in a remote or virtual environment Experience working from home or in a remote setting, with a proven ability to stay motivated and focused What We Offer At blithequark, we're committed to providing our employees with a supportive and inclusive work environment that fosters growth and development.As a part-time Customer Experience Advisor, you'll have access to a range of benefits and perks, including:Compensation and Benefits Competitive hourly rate of $13.00 Opportunities for professional growth and development, with a focus on continuous learning and skill-building A dynamic and supportive work environment that values diversity, equity, and inclusion Work Environment and Culture At blithequark, we're passionate about creating a work environment that is inclusive, supportive, and fun.We believe in fostering a culture of transparency, open communication, and collaboration, and we're committed to providing our employees with the tools and resources they need to succeed. As a remote employee, you'll be part of a virtual team that is connected by a shared passion for delivering exceptional customer experiences. If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we want to hear from you. To apply for this exciting opportunity, please including your resume and a cover letter, to our website.We can't wait to hear from you and explore how you can contribute to our team's success. Requirements and Details Please note that this is a part-time remote position that requires a minimum of 20-29 hours per week, with shift times starting as early as 8 a.m. and as late as 9 p.m. CT. You must be available to work evenings and weekends, including during the holiday season, and have a quiet and dedicated workspace with minimal noise. You should also have a reliable high-speed internet connection and access to your router, as well as a laptop and all necessary equipment (which will be provided by blithequark).Onboarding and Training As a new employee, you'll be required to attend a virtual two-week onboarding via bolthires Meet video calls, which can be accessed through any web browser (but works best with bolthires Chrome). This will provide you with a comprehensive introduction to our company, our values, and our systems, as well as the opportunity to meet your new colleagues and get started on your journey with blithequark. Conclusion At blithequark, we're committed to creating a workplace that is inclusive, supportive, and fun, where everyone can bring their authentic selves and thrive.If you're a talented and motivated individual who is passionate about delivering exceptional customer experiences, we want to hear from you. to and start your journey with blithequark today!