Experienced Remote Chat Agent – Flexible Schedule – No Phone Calls – $25-$35/hr

Are you a highly motivated and customer-focused individual looking for a flexible remote job that offers real hourly pay and the freedom to work on your own terms? Do you want to avoid the stress of phone calls and video meetings, and instead focus on providing top-notch support to customers through live chat? If so, we have an exciting opportunity for you to join our global support team at blithequark as a Remote Chat Agent. About blithequark blithequark is a customer-focused Direct-to-Consumer (DTC) wellness company with a strong digital presence. We're committed to providing exceptional support to our customers, and we're looking for talented individuals like you to. As a Remote Chat Agent, you'll be working in a live chat-only role, with no phone calls, no cold calling, and no meetings. You'll have the flexibility to choose your own hours, work from anywhere, and enjoy a structured support environment that adapts to your life. Your Core Responsibilities As a Remote Chat Agent, your primary responsibilities will include: - Responding to live customer chat inquiries quickly and clearly - Assisting with order updates, tracking information, account changes, and general product support - Using built-in templates and workflows to resolve most issues - Escalating billing or technical problems through internal support ticketing - Accurately summarizing each conversation for quality assurance tracking - Maintaining calm, helpful communication, even when handling multiple chats Why This Role Works for Flexible Schedules We understand that you're searching for a job that fits your availability, not someone else's. That's why we're offering a flexible schedule that allows you to choose your own hours, work around school, family, or another job, and enjoy real hourly pay for consistent remote work. With our role, you'll have the freedom to work on your own terms, without the stress of phone calls, video meetings, or on-camera work. What You'll Need To succeed as a Remote Chat Agent, you'll need: - A computer (Mac or PC) - Chrome browser installed - Internet speed of 10 Mbps or more - Typing speed of 45 WPM with good grammar - Clear written English communication - A focused workspace with no distractions during scheduled hours Pay & Shift Details You'll start at $25/hour, with the opportunity to earn up to $35/hour after 30 successful shifts and positive resolution scores. You'll use an internal dashboard to select shift blocks weekly, choosing from a range of hours, including mornings, nights, weekends, and mid-day hours. You can change your schedule each week based on your availability. Training Timeline Our training program is designed to get you up and running quickly. You'll complete: - 2 hours of video onboarding content - 3 simulated chats with team feedback - First live shift observed and scored by QA - Most agents start within 3 business days of being accepted Example Shift Flow Here's an example of what a typical shift might look like: - You select a 7 PM-11 PM shift - A customer needs to cancel an order - you confirm it's still within the window and process it - Next, someone wants help applying a discount code - you provide the steps and confirm checkout - You handle 5-6 chats per hour, wrap up at 11 PM, and log your results Agent Testimonials Don't just take our word for it - here's what some of our agents have to say: - "Being able to set my hours every week is a lifesaver. I work while my toddler naps and get paid more than I ever did in retail." - Melissa T., Boise, ID - "I'm based in Europe and support U.S. customers overnight. I love the freedom, and everything is chat-only. No awkward calls." - Andrei V., Bucharest, RO FAQs - Can I work different shifts each week? Yes, you can choose your shift blocks weekly and adjust as needed. - Is this role chat-only? Yes, this role is live chat-only, with no phone or video support. - Can I work part-time and scale up? Absolutely, many agents begin at 15-20 hours and grow to 30-40. - Are shifts guaranteed? Once selected, your scheduled blocks are locked in. – Work on Your Time, from Anywhere If you're ready to and start working on your own terms, click the button to get started. Choose your hours, train this week, and start chatting for real pay - without ever picking up a phone.