Experienced Polish Customer Service Representative – Nikon Lisbon, Portugal

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you possess excellent communication skills and a knack for building meaningful relationships? If so, we invite you to join blithequark's Polish Customer Support team in Lisbon, Portugal, as a Polish Customer Service Representative. At blithequark, we pride ourselves on being a leader in the imaging and optics industry, and we're committed to providing our customers with the highest level of service and support. As a Polish Customer Service Representative, you will play a vital role in helping us achieve this goal by providing top-notch support to our customers via phone and email. About blithequark blithequark is a renowned global leader in the imaging and optics industry, with a rich history of innovation and excellence. Our products are used by professionals and enthusiasts alike, and we're committed to delivering the highest quality products and services to our customers. With a strong presence in over 100 countries, blithequark is a dynamic and fast-paced organization that offers exciting opportunities for growth and development. Job Summary As a Polish Customer Service Representative, you will be responsible for providing exceptional customer service to our Polish-speaking customers via phone and email. You will be the primary point of contact for customers, responding to their inquiries, resolving issues, and building meaningful relationships. You will also be expected to meet service quality goals and contribute to the overall success of the team. Key Responsibilities * Provide exceptional customer service to Polish-speaking customers via phone and email * Respond to customer inquiries, resolve issues, and build meaningful relationships * Meet service quality goals and contribute to the overall success of the team * Collaborate with internal stakeholders to resolve complex customer issues * Stay up-to-date with product knowledge and industry trends * Participate in training and development programs to enhance skills and knowledge * Work collaboratively with the team to achieve shared goals and objectives Requirements * Native or proficient level of Polish (C2) * Advanced level of English (at least C1) both verbal and written * Strong communication skills * Analytical and problem-solving skills with strong attention to detail * High-speed internet access and appropriate conditions for remote work * EU citizenship or valid work permit for Portugal * Local candidate or willing to relocate to Lisbon, Portugal Benefits * Competitive wages * Paid professional training * Employee discounts * Private healthcare & dental insurance (after six months of employment) * Growth opportunities through various development programs * Fun and engaging company-wide initiatives * Job stability * Life-long skills and experience * Excellent work culture Work Environment and Company Culture At blithequark, we pride ourselves on having a dynamic and inclusive work environment that fosters collaboration, creativity, and growth. Our team is passionate about delivering exceptional customer experiences, and we're committed to providing a supportive and inclusive culture that encourages innovation and excellence. As a Polish Customer Service Representative, you will be part of a talented and dedicated team that is passionate about making a difference in the lives of our customers. Career Growth Opportunities and Learning Benefits At blithequark, we believe in investing in our employees' growth and development. As a Polish Customer Service Representative, you will have access to a range of training and development programs that will help you enhance your skills and knowledge. You will also have the opportunity to work on complex customer issues and collaborate with internal stakeholders to resolve them. Our goal is to help you grow and develop as a professional, and we're committed to providing you with the support and resources you need to succeed. Compensation, Perks, and Benefits As a Polish Customer Service Representative, you will receive a competitive salary, paid professional training, and a range of benefits that will support your growth and well-being. You will also have access to employee discounts, private healthcare & dental insurance (after six months of employment), and a fun and engaging company-wide culture. If you're a customer service enthusiast with a passion for delivering exceptional experiences, we invite you to apply for the Polish Customer Service Representative role at blithequark. Please apply including your resume and a cover letter, to. We look forward to hearing from you! Note: Only candidates who meet the requirements and have the necessary qualifications will be considered for this role. We are an equal opportunities employer and welcome applications from diverse candidates.