Experienced Part-Time Remote Data Entry Specialist – Customer Service Representative

Are you a detail-oriented and organized individual with excellent communication skills? Do you have a passion for delivering exceptional customer service and working in a fast-paced environment? If so, we invite you to join blithequark's dynamic team as a Part-TimeRemote Data Entry Specialist – Customer Service Representative. In this role, you will play a vital part in supporting our customers and patients by providing accurate and timely data entry services, while also ensuring compliance with regulatory requirements.About blithequarkblithequark is a well-established American pharmaceutical retailer and company, founded in 1901 in Chicago, Illinois. With a rich history of growth and innovation, blithequark has become one of the largest drug store chains in the United States. Our company is committed to providing a wide range of products and services, including prescription drugs, over-the-counter drugs, health and wellness products, beauty products, photo shoots, and more. Job SummaryAs a Part-TimeRemote Data Entry Specialist – Customer Service Representative, you will be responsible for performing various data entry tasks, including patient enrollment, prescription processing, and customer correspondence.You will work closely with our team to ensure accurate and timely data entry, while also providing exceptional customer service to our patients and customers. Key Responsibilities* Utilize blithequark's remedy information entry methods and rules to process new patient enrollment by entering information into the appropriate system. * Handle patient medication requests within HIPAA guidelines and enter refill orders for processing. * Investigate to obtain missing prescription data, and decipher clinical abbreviations (SIG codes).* Resolve all data entry-related exceptions. * Handle correspondence to patients (inbound calls, chats, messages) and make outbound calls to prescribers and patients on a case-by-case basis. * Resolve Outsider Exceptions by researching, gathering data, making amendments, and resubmitting for processing according to individual arrangement requirements. * Make phone calls to backup plans and others to acquire data, gain abrogate endorsement, or otherwise resolve the Outsider Exceptions. * Provide support to Pharmacists, both those in the office and those at different locations.* Recognize and convey issues to senior-level staff as necessary. * Acquire active professional license or certification within the initial 90 days, and maintain an active professional license or certification. Essential Capabilities* Essential level computer skills (e.g., start and close down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents, and access data online). * Basic web search skills to include opening a browser, typing in URLs in the correct field, using a search engine, bookmarking a website, navigating using back/forward/stop buttons, and completing forms online.* Transitional level keyboarding skills (at least 25 WPM, typing by memory, arranging reports). * Communicate effectively in writing and verbally. Preferred Capabilities* At least one year of pharmacy technician experience in a retail or call center environment. * Experience providing customer service to internal and external clients, including meeting quality standards for services, and assessment of customer satisfaction. * Transitional to advanced level keyboarding skills (at least 35 WPM, typing by memory, arranging documents).* Familiarity with Spanish and English. Work Environment and Company Cultureblithequark is committed to creating a positive and inclusive work environment that supports the growth and development of our employees. As a remote data entry specialist, you will have the flexibility to work from home and enjoy a comfortable and quiet workspace. Our company culture values teamwork, innovation, and customer satisfaction, and we strive to create a work environment that is engaging, supportive, and fun. Compensation, Perks, and BenefitsAs a Part-TimeRemote Data Entry Specialist – Customer Service Representative, you will receive a competitive hourly rate of $23/hour.In addition to your hourly rate, you will also be eligible for various benefits, including:* Health care benefits, including medical, dental, and vision insurance* Prescription drug discounts* Employee assistance program (EAP)* Paid time off for holidays, vacations, and sick days* Retirement plans, such as 401(K) plans* Employee discounts on products and services sold in blithequark stores* Professional development opportunities and advancement within the company* Wellness programs designed to promote employee healthIf you are a motivated and detail-oriented individual with excellent communication skills, we invite you to apply for the Part-TimeRemote Data Entry Specialist – Customer Service Representative position at blithequark.Please visit our website at voxaquest.net/job/part-time-remote-data-entry-job-blithequark-part-time-7455 to.