Experienced Part-Time Customer Care Representative – Delivering Exceptional Service at blithequark

Are you a people person with a passion for delivering top-notch customer service? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you! blithequark is seeking an experienced Part-Time Customer Care Representative to join our dynamic team. As a key member of our Customer Care team, you will be the face of our company to homeowners and broker partners, providing exceptional service and support to ensure their home ownership and closing needs are met.About blithequarkblithequark is a leading provider of innovative solutions in the residential real estate industry. Our mission is to empower homeowners and broker partners with the tools and support they need to succeed. We are committed to fostering a customer-first culture, where every interaction is a chance to exceed expectations and build lasting relationships. Our team is passionate, driven, and dedicated to delivering exceptional service, and we're looking for like-minded individuals to join our ranks.Key ResponsibilitiesAs a Part-Time Customer Care Representative at blithequark, you will be responsible for:* Answering customer calls, emails, and chats with energy, positivity, and knowledge to demonstrate our commitment to a customer-first culture* Empowering homeowners and broker partners with solutions to their home ownership and closing needs* Ensuring excellent service standards and maintaining high customer satisfaction* Collaborating with internal stakeholders to coordinate solutions and resolve customer issues* Providing updates and solutions to customers through various communication channels* Multitasking, prioritizing, and managing time effectively to meet customer needs* Influencing stakeholders and coordinating solutions through completionEssential QualificationsTo succeed in this role, you will need:* Highly tuned and professional communication skills for voice, email, and chat* Active listening skills and ability to communicate updates and solutions* Energetic, positive, and fresh approach to customer inquiries and requests* Ability to multitask, prioritize, and manage time effectively* Ability to influence stakeholders and coordinate solutions through completion* Experience with CRM tools (preferred)* Residential real estate sales experience (preferred)* Associates degree (preferred)Preferred QualificationsWhile experience and education are valuable assets, we prioritize good energy, a team-approach, professionalism, a great work ethic, and the ability to learn quickly.If you're a quick learner, a team player, and passionate about delivering exceptional customer service, we want to hear from you! Skills and CompetenciesTo succeed in this role, you will need to possess:* Excellent communication and interpersonal skills* Strong problem-solving and analytical skills* Ability to work in a fast-paced environment with multiple priorities* Strong time management and organizational skills* Ability to adapt to changing situations and priorities* Strong customer service skills, with a focus on delivering exceptional service* Ability to work collaboratively with internal stakeholders* Strong technical skills, including proficiency in CRM tools and bolthires OfficeCareer Growth Opportunities and Learning BenefitsAt blithequark, we believe in investing in our employees' growth and development.As a Part-Time Customer Care Representative, you will have access to:* Ongoing training and development opportunities to enhance your skills and knowledge* Mentorship and coaching from experienced team members* Opportunities for career advancement and professional growth* A dynamic and supportive work environment that fosters collaboration and innovationWork Environment and Company Cultureblithequark is a remote-friendly company that values flexibility and work-life balance. As a Part-Time Customer Care Representative, you will have the opportunity to work from the comfort of your own home or a designated remote workspace.Our company culture is built on a foundation of trust, respect, and open communication. We prioritize employee well-being and offer a range of benefits and perks to support your physical and mental health. Compensation, Perks, and BenefitsAs a Part-Time Customer Care Representative at blithequark, you can expect:* A competitive compensation package, including hourly pay and bonus opportunities* A company-provided laptop, monitor, and accessories* Remote and flexible work options* Fun virtual and in-person company events* Opportunities for professional growth and development* A dynamic and supportive work environment that fosters collaboration and innovationIf you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you!Please apply including your resume and a cover letter, to. We can't wait to hear your story and learn more about your qualifications!