Experienced Customer Service Field Technician – Remote with Travel Opportunities at blithequark

Are you a skilled and safety-conscious individual with a passion for delivering exceptional customer service? Do you have a strong background in electrical troubleshooting and a commitment to reliability and performance? If so, we invite you to at blithequark as an Experienced Customer Service Field Technician. As a key member of our field service team, you will play a vital role in ensuring the reliability and performance of our Power Systems, providing hands-on service, technical support, and customer interaction both on-site and remotely. About blithequark blithequark is a leading provider of innovative power solutions, dedicated to delivering exceptional customer experiences and unparalleled technical expertise. Our team of experts is passionate about empowering our customers to achieve their goals, and we are committed to providing the highest level of service and support. As a remote field technician with blithequark, you will have the opportunity to work with a diverse range of customers, from small businesses to large enterprises, and to contribute to the success of our organization. Key Responsibilities As an Experienced Customer Service Field Technician with blithequark, your primary duties will include: * Performing startup, commissioning, service, and preventive maintenance on blithequark equipment, including: + Static transfer switches + Power distribution equipment + Remote power panels * Providing customer support while on-site and via email and phone * Maintaining timely and detailed service records in the blithequark system * Providing emergency responses for critical incidents * Regularly scheduled time slots for 1-844-855-5977 blithequark 24/7 incident response Requirements To be successful in this role, you will need to possess the following qualifications and skills: * Service experience with electric power systems – Required * Electrical and electronic troubleshooting skills – Required * Ability to read diagrams and schematics – Required * Familiarity with programming printed circuit boards via PC-based programs – Required * Safety awareness and electrical PPE knowledge – Required * Associate degree in electrical field – Preferred * Electronics or electrical training from military service – Preferred * Clean driving record – Required * US Citizenship or C1 Permanent Resident Alien status – Required Work Location and Travel As a remote field technician with blithequark, you will be required to travel to customer sites throughout the US and Canada. Training will be conducted at blithequark Headquarters in Aurora, Ohio. At times, weekend or possibly holiday work will be required. Compensation and Benefits Package We offer a competitive compensation package, including: * Salary non-exempt status * Group health, vision, and dental benefits * Competitive 401(k) match * Generous paid time off * Simplified travel expense processing Equal Employment Opportunity blithequark is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We look forward to hearing from you! About the Role As an Experienced Customer Service Field Technician with blithequark, you will have the opportunity to work with a diverse range of customers, from small businesses to large enterprises, and to contribute to the success of our organization. You will be responsible for providing hands-on service, technical support, and customer interaction both on-site and remotely, and will play a vital role in ensuring the reliability and performance of our Power Systems. What We Offer * Competitive compensation package * Opportunities for career growth and development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Comprehensive benefits package, including health, vision, and dental insurance * Generous paid time off and simplified travel expense processing Why Join blithequark? * We are a leading provider of innovative power solutions, dedicated to delivering exceptional customer experiences and unparalleled technical expertise. * Our team of experts is passionate about empowering our customers to achieve their goals, and we are committed to providing the highest level of service and support. * We offer a collaborative and dynamic work environment, with opportunities for career growth and development. * We recognize and reward outstanding performance, and offer a comprehensive benefits package, including health, vision, and dental insurance. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to. We look forward to hearing from you!