Experienced Full Stack Product Analytics Strategist – Customer Success at blithequark

Remote Full-time
Are you a product analytics expert with a passion for driving business growth through data-driven insights? Do you thrive in a fast-paced, customer-facing environment where no two days are ever the same? If so, we want to hear from you! As a Product Analytics Strategist on our Customer Success team at blithequark, you'll have the opportunity to work with a portfolio of LATAM enterprise customers, helping them unlock the full potential of their digital products. About blithequark At blithequark, we're on a mission to empower companies to thrive in the digital era. Our digital analytics platform helps businesses capture data they can trust, uncover clear insights about customer behavior, and take faster action. With a growth mindset, ownership, and humility at our core, we're a team of humble, life-long learners who are eager to help one another and the company succeed. The Role As a Product Analytics Strategist, you'll serve as a strategic product advisor to our LATAM enterprise customers, helping them build better digital products using blithequark. You'll partner with customers' Product, Analytics, and Growth teams to set strategy, define goals, and execute plans that move key product metrics. You'll advise senior stakeholders on using blithequark to inform product decisions, roadmaps, and experimentation, and lead strategic business reviews and deep-dive analytics sessions that demonstrate impact and uncover new growth opportunities. Key Responsibilities * Partner with customers' Product, Analytics, and Growth teams to set strategy, define goals, and execute plans that move key product metrics * Advise senior stakeholders on using blithequark to inform product decisions, roadmaps, and experimentation * Lead strategic business reviews and deep-dive analytics sessions that demonstrate impact and uncover new growth opportunities * Translate product usage and health signals into clear, actionable recommendations that improve retention, activation, and conversion * Collaborate with Sales, Product, and Services to channel customer feedback into product enhancements and adoption initiatives * Codify best practices and playbooks customers can use to scale evidence-based product development What You'll Bring * 5+ years in Product Management, Growth, or Product Analytics roles within SaaS or digital-first environments * Hands-on experience with product analytics (blithequark, Mixpanel, Google Analytics, Heap, etc.) to guide strategy and decisions * Proven ability to drive core product metrics (activation, retention, conversion) through analytics-driven prioritization and rapid experimentation * Delivered measurable growth by aligning roadmap bets to a clear KPI tree and rigorously instrumenting impact * A track record of defining strategy, prioritizing roadmaps, and delivering business outcomes * Fluent business Spanish (required) * Strong technical acumen (required): comfortable discussing product analytics concepts (events, properties, cohorts), basic experimentation, and practical implementation considerations; quick to learn new tools and collaborate effectively with engineering and data teams * Exceptional communication skills—able to turn complex analysis into concise recommendations for senior audiences Preferred Qualifications * Familiarity with modern AI/LLM models and capabilities; ability to spot pragmatic product use cases and define success metrics; awareness of data privacy and responsible AI * Comfort experimenting with model APIs is a plus Travel Requirements * Up to 5-10 days per month What We Offer * Excellent Medical, Dental, and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans * Flexible time off, paid holidays, and more * Generous stipends to spend on what matters most to you, whether that's wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more * Excellent Parental benefits including 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support * Mental health and wellness benefits including no cost employee access to Modern Health coaching therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only) * Employee Stock Purchase Program (ESPP) Why Join Us? * We're a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo. * Our customers love us! They've said we're the #1 product analytics solution for 15 quarters in a row on G2. * We invest in our people. We offer mentorship programs, management training, and wellness initiatives. * We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. * We were recognized in the Newsweek Excellence Index 2024. * We're focused on growth. Check us out in Deloitte’s 2023 Technology Fast 500™. * We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise companies in the world. If you're a motivated and results-driven product analytics expert looking for a new challenge, we want to hear from you! Please apply including your resume and a cover letter, to. We can't wait to hear from you!
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