Experienced Full-Service Facility Coordinator – Real Estate Property Management and Customer Service Expert for blithequark
Welcome to blithequark: A Leader in Real Estate and Property Management At blithequark, we're not just a real estate company – we're a team of innovators, thinkers, and problem-solvers who are passionate about creating exceptional workspaces, businesses, and communities around the world. Our unique approach to collaboration and customer service sets us apart, and we're looking for talented individuals like you to. With a strong commitment to excellence and a passion for delivering outstanding results, we're the perfect place for you to grow your career and make a real difference. Job Summary: as a Facility Coordinator We're seeking an experienced Facility Coordinator to at blithequark. As a key member of our operations team, you'll be responsible for delivering exceptional customer service, managing workflows, and ensuring seamless day-to-day operations. If you're a detail-oriented, organized, and customer-focused individual with a passion for real estate and property management, we want to hear from you! This is an exciting opportunity to join a dynamic team and contribute to the success of our clients and customers. Key Responsibilities: What You'll Do as a Facility Coordinator Workflow management: Answer customer service lines and/or emails, generate work orders for dispatch to appropriate service providers, and coordinate the assignment, tracking, and reporting on all work order activity at each location. Closely track the status of all work orders for location and provide timely communications and weekly reports to keep Manager(s) apprised of any issues. Perform post-work order follow-ups with vendors and clients to ensure completion and satisfaction. Support the development of solutions/remedies required to mitigate a work request. Assist in the collection and oversight of inspections of facilities/properties. Support contract/vendor administration, including but not limited to organization of vendor contracts and insurance information, aiding the bidding process, and ensuring compliance with policies and procedures. Support a high level of service and responsiveness of the subcontracted service. Assist with establishing, measuring, and managing key performance metrics for portfolio operation. Assist in developing and managing processes to ensure all elements of compliance programs are maintained. Receive and code invoices for Manager approval through the invoice processing system. Assist in creating monthly, quarterly, and annual reports for clients. Other duties as assigned. Requirements: What We're Looking for in a Candidate The successful candidate will possess the following required degrees, certificates, or competencies: High school diploma/GED equivalent; Bachelor's degree preferred 3 years of real estate property/facility management or related experience, or any similar combination of education and experience Knowledge and experience with work orders systems (CMMS/CAFM) Proficiency with Microsoft Office Suite Strong organizational skills; detail-oriented Excellent oral and written communication and presentation skills Strong interpersonal skills: Ability to work with others well, give and take direction, and to interface with decision-makers in a professional manner and maintain confidential information Proven record of excellent internal and external customer service Ability to handle a variety of work with minimal direction and supervision A strong team player, service-oriented attitude, and unwavering positive outlook Skills and Competencies: What You'll Need to Succeed To succeed in this role, you'll need to possess a unique blend of skills and competencies, including: Exceptional customer service skills Strong organizational and time management skills Ability to work in a fast-paced environment with multiple priorities Excellent communication and interpersonal skills Proficiency with Microsoft Office Suite and work orders systems Ability to analyze problems and develop creative solutions Strong attention to detail and accuracy Ability to work independently and as part of a team Career Growth Opportunities and Learning Benefits: Invest in Your Future At blithequark, we're committed to helping our employees grow and develop their careers. As a Facility Coordinator, you'll have access to a range of learning and development opportunities, including: On-the-job training and mentorship Professional development programs and workshops Opportunities for advancement and career growth Access to industry-leading training and certification programs We believe in investing in our employees and providing them with the tools and resources they need to succeed. Our comprehensive training programs will help you develop new skills, build your confidence, and advance your career. Work Environment and Company Culture: Join Our Dynamic Team We're proud of our unique company culture, which is built on a foundation of collaboration, innovation, and customer service. As a Facility Coordinator, you'll be part of a dynamic team that's passionate about delivering exceptional results and making a difference in the lives of our clients and customers. Our team is dedicated to excellence, and we're looking for like-minded individuals who share our values and our commitment to quality. At blithequark, we believe in creating a positive and inclusive work environment that supports the well-being and success of our employees. We offer a range of benefits and perks, including flexible working hours, employee recognition programs, and social events. Our goal is to create a workplace where everyone feels valued, respected, and empowered to succeed. Compensation, Perks, and Benefits: We Reward Our Employees We offer a competitive salary, including a full range of health benefits, vacation plan, 401K, and other benefits. We're committed to providing a comprehensive compensation package that recognizes the value and contributions of our employees. Our benefits include: Competitive salary and bonus structure Comprehensive health and dental benefits Generous vacation and sick leave policy 401K and retirement savings plan Employee recognition and reward programs Opportunities for professional development and growth We believe in rewarding our employees for their hard work and dedication. Our compensation package is designed to recognize and reward outstanding performance, and we're committed to providing a fair and competitive salary and benefits package. : Today If you're a motivated, customer-focused individual with a passion for real estate and property management, we want to hear from you! Please apply including your resume and a cover letter, to our HR department. We can't wait to hear from you and learn more about your qualifications and experience. To apply, please follow these steps: Submit your resume and cover letter to our HR department Complete our online application form Participate in a phone or video interview with our recruitment team Attend an in-person interview with our hiring manager We're looking forward to hearing from you and exploring how you can contribute to the success of blithequark. We Want to Hear From You: and Build Your Future Don't hesitate to and let's build the future together. We're excited to meet our next team member and look forward to hearing from you! At blithequark, we're committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. and become part of a dynamic and innovative company that's shaping the future of real estate and property management. and take the first step towards an exciting and rewarding career with blithequark. We can't wait to hear from you and welcome you to our team!