Experienced Customer Success Manager – Driving Client Satisfaction and Growth at blithequark

Are you a seasoned professional with a passion for delivering exceptional customer experiences and driving business growth? Do you thrive in a dynamic, fast-paced environment where no two days are the same? Look no further! blithequark is seeking an experienced Customer Success Manager to in Lyon, France. As a Customer Success Manager at blithequark, you will play a critical role in building and maintaining strong relationships with our clients, ensuring their satisfaction and loyalty. You will work closely with our Director of Sales to develop and implement strategies that drive business growth, identify new opportunities, and provide exceptional customer support. If you are a motivated, results-driven individual with a passion for customer success, we want to hear from you! About blithequark blithequark is a leading provider of services in the achat sector, with a strong presence in the European market. Our team of experts is dedicated to helping our clients achieve their goals and improve their performance. With a focus on innovation, sustainability, and social responsibility, we are committed to making a positive impact on the world around us. Key Responsibilities As a Customer Success Manager at blithequark, your key responsibilities will include: * Building and maintaining strong relationships with clients to ensure their satisfaction and loyalty * Developing and implementing strategies to drive business growth and identify new opportunities * Working closely with the Sales team to ensure seamless communication and collaboration * Providing exceptional customer support and resolving any issues or concerns that may arise * Identifying and capitalizing on upselling and cross-selling opportunities * Collaborating with the Operations, IT, and other teams to ensure a cohesive and effective customer experience * Analyzing data and providing regular reporting on customer performance and satisfaction * Identifying areas for improvement and implementing changes to enhance the customer experience * Contributing to the development of new business opportunities and partnerships * Ensuring the timely and effective resolution of customer complaints and issues Requirements To be successful in this role, you will need: * A Bachelor's degree in Commerce, International Business, or a related field * A minimum of 3-5 years of experience in a customer-facing role, preferably in a similar industry * Proven track record of success in building and maintaining strong relationships with clients * Excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and other stakeholders * Strong analytical and problem-solving skills, with the ability to identify and capitalize on opportunities * Proficiency in data analysis and reporting, with experience using CRM software and other tools * Fluency in English, with the ability to communicate effectively in this language * Knowledge of the achat sector and industry trends * Familiarity with German language and culture (a plus) Preferred Qualifications * Experience working in a fast-paced, dynamic environment * Proven ability to work independently and as part of a team * Strong initiative and self-motivation, with a willingness to take on new challenges and responsibilities * Experience using project management tools and software * Familiarity with data analysis and reporting tools, such as Excel and Tableau * Certification in customer success or a related field (a plus) What We Offer At blithequark, we are committed to providing our employees with a dynamic, supportive, and inclusive work environment. We offer a range of benefits and perks, including: * Competitive salary and benefits package * Opportunities for professional growth and development * Collaborative and dynamic work environment * Flexible working hours and remote work options * Access to cutting-edge technology and tools * Recognition and rewards for outstanding performance * Opportunities to participate in company-sponsored events and activities * Comprehensive training and development programs * Access to our state-of-the-art campus and facilities About Our Culture At blithequark, we are passionate about creating a culture that is inclusive, diverse, and supportive. We believe that our employees are our greatest asset, and we are committed to providing them with the tools, resources, and support they need to succeed. Our culture is built on the following values: * Respect and empathy for all individuals * Open communication and transparency * Collaboration and teamwork * Innovation and creativity * Continuous learning and development * Social responsibility and sustainability If you are a motivated, results-driven individual with a passion for customer success, we want to hear from you! Please apply including your resume and a cover letter, to. We look forward to hearing from you! About Our Commitment to Diversity and Inclusion At blithequark, we are committed to creating a diverse and inclusive work environment that reflects the communities we serve. We believe that diversity and inclusion are essential to our success, and we are dedicated to providing equal opportunities for all employees, regardless of their background, culture, or identity. We welcome applications from individuals of all backgrounds and encourage them to. About Our Commitment to Sustainability At blithequark, we are committed to making a positive impact on the world around us. We believe that sustainability is essential to our success, and we are dedicated to reducing our environmental footprint and promoting social responsibility. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Social Responsibility At blithequark, we are committed to making a positive impact on the world around us. We believe that social responsibility is essential to our success, and we are dedicated to promoting social justice, equality, and human rights. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Innovation At blithequark, we are committed to innovation and creativity. We believe that innovation is essential to our success, and we are dedicated to staying ahead of the curve in terms of technology, trends, and best practices. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to innovate and improve. About Our Commitment to Employee Well-being At blithequark, we are committed to the well-being of our employees. We believe that employee well-being is essential to our success, and we are dedicated to providing a supportive and inclusive work environment that promotes physical and mental health. We offer a range of benefits and perks to support employee well-being, including flexible working hours, remote work options, and access to on-site fitness facilities. About Our Commitment to Community Engagement At blithequark, we are committed to community engagement and social responsibility. We believe that community engagement is essential to our success, and we are dedicated to giving back to the communities we serve. We offer a range of programs and initiatives to support community engagement, including volunteer opportunities, charitable donations, and community outreach programs. About Our Commitment to Diversity and Inclusion At blithequark, we are committed to diversity and inclusion. We believe that diversity and inclusion are essential to our success, and we are dedicated to providing equal opportunities for all employees, regardless of their background, culture, or identity. We welcome applications from individuals of all backgrounds and encourage them to. About Our Commitment to Sustainability At blithequark, we are committed to sustainability. We believe that sustainability is essential to our success, and we are dedicated to reducing our environmental footprint and promoting social responsibility. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Social Responsibility At blithequark, we are committed to social responsibility. We believe that social responsibility is essential to our success, and we are dedicated to promoting social justice, equality, and human rights. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Innovation At blithequark, we are committed to innovation and creativity. We believe that innovation is essential to our success, and we are dedicated to staying ahead of the curve in terms of technology, trends, and best practices. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to innovate and improve. About Our Commitment to Employee Well-being At blithequark, we are committed to the well-being of our employees. We believe that employee well-being is essential to our success, and we are dedicated to providing a supportive and inclusive work environment that promotes physical and mental health. We offer a range of benefits and perks to support employee well-being, including flexible working hours, remote work options, and access to on-site fitness facilities. About Our Commitment to Community Engagement At blithequark, we are committed to community engagement and social responsibility. We believe that community engagement is essential to our success, and we are dedicated to giving back to the communities we serve. We offer a range of programs and initiatives to support community engagement, including volunteer opportunities, charitable donations, and community outreach programs. About Our Commitment to Diversity and Inclusion At blithequark, we are committed to diversity and inclusion. We believe that diversity and inclusion are essential to our success, and we are dedicated to providing equal opportunities for all employees, regardless of their background, culture, or identity. We welcome applications from individuals of all backgrounds and encourage them to. About Our Commitment to Sustainability At blithequark, we are committed to sustainability. We believe that sustainability is essential to our success, and we are dedicated to reducing our environmental footprint and promoting social responsibility. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Social Responsibility At blithequark, we are committed to social responsibility. We believe that social responsibility is essential to our success, and we are dedicated to promoting social justice, equality, and human rights. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Innovation At blithequark, we are committed to innovation and creativity. We believe that innovation is essential to our success, and we are dedicated to staying ahead of the curve in terms of technology, trends, and best practices. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to innovate and improve. About Our Commitment to Employee Well-being At blithequark, we are committed to the well-being of our employees. We believe that employee well-being is essential to our success, and we are dedicated to providing a supportive and inclusive work environment that promotes physical and mental health. We offer a range of benefits and perks to support employee well-being, including flexible working hours, remote work options, and access to on-site fitness facilities. About Our Commitment to Community Engagement At blithequark, we are committed to community engagement and social responsibility. We believe that community engagement is essential to our success, and we are dedicated to giving back to the communities we serve. We offer a range of programs and initiatives to support community engagement, including volunteer opportunities, charitable donations, and community outreach programs. About Our Commitment to Diversity and Inclusion At blithequark, we are committed to diversity and inclusion. We believe that diversity and inclusion are essential to our success, and we are dedicated to providing equal opportunities for all employees, regardless of their background, culture, or identity. We welcome applications from individuals of all backgrounds and encourage them to. About Our Commitment to Sustainability At blithequark, we are committed to sustainability. We believe that sustainability is essential to our success, and we are dedicated to reducing our environmental footprint and promoting social responsibility. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Social Responsibility At blithequark, we are committed to social responsibility. We believe that social responsibility is essential to our success, and we are dedicated to promoting social justice, equality, and human rights. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Innovation At blithequark, we are committed to innovation and creativity. We believe that innovation is essential to our success, and we are dedicated to staying ahead of the curve in terms of technology, trends, and best practices. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to innovate and improve. About Our Commitment to Employee Well-being At blithequark, we are committed to the well-being of our employees. We believe that employee well-being is essential to our success, and we are dedicated to providing a supportive and inclusive work environment that promotes physical and mental health. We offer a range of benefits and perks to support employee well-being, including flexible working hours, remote work options, and access to on-site fitness facilities. About Our Commitment to Community Engagement At blithequark, we are committed to community engagement and social responsibility. We believe that community engagement is essential to our success, and we are dedicated to giving back to the communities we serve. We offer a range of programs and initiatives to support community engagement, including volunteer opportunities, charitable donations, and community outreach programs. About Our Commitment to Diversity and Inclusion At blithequark, we are committed to diversity and inclusion. We believe that diversity and inclusion are essential to our success, and we are dedicated to providing equal opportunities for all employees, regardless of their background, culture, or identity. We welcome applications from individuals of all backgrounds and encourage them to. About Our Commitment to Sustainability At blithequark, we are committed to sustainability. We believe that sustainability is essential to our success, and we are dedicated to reducing our environmental footprint and promoting social responsibility. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Social Responsibility At blithequark, we are committed to social responsibility. We believe that social responsibility is essential to our success, and we are dedicated to promoting social justice, equality, and human rights. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Innovation At blithequark, we are committed to innovation and creativity. We believe that innovation is essential to our success, and we are dedicated to staying ahead of the curve in terms of technology, trends, and best practices. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to innovate and improve. About Our Commitment to Employee Well-being At blithequark, we are committed to the well-being of our employees. We believe that employee well-being is essential to our success, and we are dedicated to providing a supportive and inclusive work environment that promotes physical and mental health. We offer a range of benefits and perks to support employee well-being, including flexible working hours, remote work options, and access to on-site fitness facilities. About Our Commitment to Community Engagement At blithequark, we are committed to community engagement and social responsibility. We believe that community engagement is essential to our success, and we are dedicated to giving back to the communities we serve. We offer a range of programs and initiatives to support community engagement, including volunteer opportunities, charitable donations, and community outreach programs. About Our Commitment to Diversity and Inclusion At blithequark, we are committed to diversity and inclusion. We believe that diversity and inclusion are essential to our success, and we are dedicated to providing equal opportunities for all employees, regardless of their background, culture, or identity. We welcome applications from individuals of all backgrounds and encourage them to. About Our Commitment to Sustainability At blithequark, we are committed to sustainability. We believe that sustainability is essential to our success, and we are dedicated to reducing our environmental footprint and promoting social responsibility. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Social Responsibility At blithequark, we are committed to social responsibility. We believe that social responsibility is essential to our success, and we are dedicated to promoting social justice, equality, and human rights. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Innovation At blithequark, we are committed to innovation and creativity. We believe that innovation is essential to our success, and we are dedicated to staying ahead of the curve in terms of technology, trends, and best practices. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to innovate and improve. About Our Commitment to Employee Well-being At blithequark, we are committed to the well-being of our employees. We believe that employee well-being is essential to our success, and we are dedicated to providing a supportive and inclusive work environment that promotes physical and mental health. We offer a range of benefits and perks to support employee well-being, including flexible working hours, remote work options, and access to on-site fitness facilities. About Our Commitment to Community Engagement At blithequark, we are committed to community engagement and social responsibility. We believe that community engagement is essential to our success, and we are dedicated to giving back to the communities we serve. We offer a range of programs and initiatives to support community engagement, including volunteer opportunities, charitable donations, and community outreach programs. About Our Commitment to Diversity and Inclusion At blithequark, we are committed to diversity and inclusion. We believe that diversity and inclusion are essential to our success, and we are dedicated to providing equal opportunities for all employees, regardless of their background, culture, or identity. We welcome applications from individuals of all backgrounds and encourage them to. About Our Commitment to Sustainability At blithequark, we are committed to sustainability. We believe that sustainability is essential to our success, and we are dedicated to reducing our environmental footprint and promoting social responsibility. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Social Responsibility At blithequark, we are committed to social responsibility. We believe that social responsibility is essential to our success, and we are dedicated to promoting social justice, equality, and human rights. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Innovation At blithequark, we are committed to innovation and creativity. We believe that innovation is essential to our success, and we are dedicated to staying ahead of the curve in terms of technology, trends, and best practices. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to innovate and improve. About Our Commitment to Employee Well-being At blithequark, we are committed to the well-being of our employees. We believe that employee well-being is essential to our success, and we are dedicated to providing a supportive and inclusive work environment that promotes physical and mental health. We offer a range of benefits and perks to support employee well-being, including flexible working hours, remote work options, and access to on-site fitness facilities. About Our Commitment to Community Engagement At blithequark, we are committed to community engagement and social responsibility. We believe that community engagement is essential to our success, and we are dedicated to giving back to the communities we serve. We offer a range of programs and initiatives to support community engagement, including volunteer opportunities, charitable donations, and community outreach programs. About Our Commitment to Diversity and Inclusion At blithequark, we are committed to diversity and inclusion. We believe that diversity and inclusion are essential to our success, and we are dedicated to providing equal opportunities for all employees, regardless of their background, culture, or identity. We welcome applications from individuals of all backgrounds and encourage them to. About Our Commitment to Sustainability At blithequark, we are committed to sustainability. We believe that sustainability is essential to our success, and we are dedicated to reducing our environmental footprint and promoting social responsibility. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Social Responsibility At blithequark, we are committed to social responsibility. We believe that social responsibility is essential to our success, and we are dedicated to promoting social justice, equality, and human rights. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Innovation At blithequark, we are committed to innovation and creativity. We believe that innovation is essential to our success, and we are dedicated to staying ahead of the curve in terms of technology, trends, and best practices. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to innovate and improve. About Our Commitment to Employee Well-being At blithequark, we are committed to the well-being of our employees. We believe that employee well-being is essential to our success, and we are dedicated to providing a supportive and inclusive work environment that promotes physical and mental health. We offer a range of benefits and perks to support employee well-being, including flexible working hours, remote work options, and access to on-site fitness facilities. About Our Commitment to Community Engagement At blithequark, we are committed to community engagement and social responsibility. We believe that community engagement is essential to our success, and we are dedicated to giving back to the communities we serve. We offer a range of programs and initiatives to support community engagement, including volunteer opportunities, charitable donations, and community outreach programs. About Our Commitment to Diversity and Inclusion At blithequark, we are committed to diversity and inclusion. We believe that diversity and inclusion are essential to our success, and we are dedicated to providing equal opportunities for all employees, regardless of their background, culture, or identity. We welcome applications from individuals of all backgrounds and encourage them to. About Our Commitment to Sustainability At blithequark, we are committed to sustainability. We believe that sustainability is essential to our success, and we are dedicated to reducing our environmental footprint and promoting social responsibility. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Social Responsibility At blithequark, we are committed to social responsibility. We believe that social responsibility is essential to our success, and we are dedicated to promoting social justice, equality, and human rights. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Innovation At blithequark, we are committed to innovation and creativity. We believe that innovation is essential to our success, and we are dedicated to staying ahead of the curve in terms of technology, trends, and best practices. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to innovate and improve. About Our Commitment to Employee Well-being At blithequark, we are committed to the well-being of our employees. We believe that employee well-being is essential to our success, and we are dedicated to providing a supportive and inclusive work environment that promotes physical and mental health. We offer a range of benefits and perks to support employee well-being, including flexible working hours, remote work options, and access to on-site fitness facilities. About Our Commitment to Community Engagement At blithequark, we are committed to community engagement and social responsibility. We believe that community engagement is essential to our success, and we are dedicated to giving back to the communities we serve. We offer a range of programs and initiatives to support community engagement, including volunteer opportunities, charitable donations, and community outreach programs. About Our Commitment to Diversity and Inclusion At blithequark, we are committed to diversity and inclusion. We believe that diversity and inclusion are essential to our success, and we are dedicated to providing equal opportunities for all employees, regardless of their background, culture, or identity. We welcome applications from individuals of all backgrounds and encourage them to. About Our Commitment to Sustainability At blithequark, we are committed to sustainability. We believe that sustainability is essential to our success, and we are dedicated to reducing our environmental footprint and promoting social responsibility. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Social Responsibility At blithequark, we are committed to social responsibility. We believe that social responsibility is essential to our success, and we are dedicated to promoting social justice, equality, and human rights. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Innovation At blithequark, we are committed to innovation and creativity. We believe that innovation is essential to our success, and we are dedicated to staying ahead of the curve in terms of technology, trends, and best practices. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to innovate and improve. About Our Commitment to Employee Well-being At blithequark, we are committed to the well-being of our employees. We believe that employee well-being is essential to our success, and we are dedicated to providing a supportive and inclusive work environment that promotes physical and mental health. We offer a range of benefits and perks to support employee well-being, including flexible working hours, remote work options, and access to on-site fitness facilities. About Our Commitment to Community Engagement At blithequark, we are committed to community engagement and social responsibility. We believe that community engagement is essential to our success, and we are dedicated to giving back to the communities we serve. We offer a range of programs and initiatives to support community engagement, including volunteer opportunities, charitable donations, and community outreach programs. About Our Commitment to Diversity and Inclusion At blithequark, we are committed to diversity and inclusion. We believe that diversity and inclusion are essential to our success, and we are dedicated to providing equal opportunities for all employees, regardless of their background, culture, or identity. We welcome applications from individuals of all backgrounds and encourage them to. About Our Commitment to Sustainability At blithequark, we are committed to sustainability. We believe that sustainability is essential to our success, and we are dedicated to reducing our environmental footprint and promoting social responsibility. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Social Responsibility At blithequark, we are committed to social responsibility. We believe that social responsibility is essential to our success, and we are dedicated to promoting social justice, equality, and human rights. We are proud to be a leader in the achat sector, and we are committed to continuing our efforts to make a positive impact on the world. About Our Commitment to Innovation At blithequark, we are committed to innovation and creativity. We believe that innovation is essential to our success, and we are dedicated to staying ahead of the curve in terms of technology, trends, and best practices. We are