Experienced Customer Service & Sales Representatives - Work from Home Opportunity at blithequark

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in fast-paced environments and enjoy the challenge of finding innovative solutions to complex problems? If so, we invite you to join blithequark as a Customer Service & Sales Representative, working from the comfort of your own home. About blithequarkblithequark is a global, digital business services company that delivers cutting-edge, digitally powered business solutions to help the world's leading brands streamline their operations and achieve their goals.With a team of over 500,000 inspired and passionate individuals speaking more than 300 languages, we pride ourselves on being a force for good in supporting our communities, clients, and the environment. Benefits of Working with blithequarkAt blithequark, we offer a comprehensive benefits package that includes:* Paid Training to help you develop your skills and expertise* Competitive Wages that reflect your value to our organization* Full Benefits, including Medical, Dental, Vision, 401k, and more* Paid Time Off to recharge and relax* Employee wellness and engagement programs to support your physical and mental well-beingTeleperformance and YouAs a Customer Service & Sales Representative at blithequark, you will be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond.You will work in a collaborative and engaging environment, interacting with people from all walks of life and experiencing no two days the same. As you grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did You Know? Our Chief Client Officer started her career at blithequark as an agent and advanced to the pinnacle of the company. At blithequark, the sky is the limit! ResponsibilitiesAs a Customer Service & Sales Representative, your responsibilities will include:* Fielding customer inquiries via phone, email, chat, and social media to resolve their questions or concerns* Calmly attempting to resolve and de-escalate any issues that may arise* Escalating interactions when necessary and appropriate* Responding to requests for assistance and/or processing payments* Tracking all call-related information for auditing and reporting purposes* Providing feedback on call issues* Meeting sales objectives as definedQualificationsWe're looking for fearless individuals who are inspired to deliver only the best in all that they do.To be considered for this role, you must:* Have a minimum of 6 months of customer service experience* Be at least 18 years of age* Be able to type 25 words per minute* Have a High School diploma or equivalent* Be comfortable with desktop computer systems* Possess proven oral and written communication skills* Have a minimum of 6 months of call center experience (preferred)* Demonstrate logical problem-solving skills* Be available to work various shifts* Be able to use Windows operating systems* Possess organization and work prioritization skills* Have a minimum of 6 months of sales experience* Be able to work independently* Be able to work in a constantly changing and fast-paced environment* Be able to stay composed and objective* Possess strong listening skills* Have superior negotiating skillsWork from Home RequirementsTo work from home as a Customer Service & Sales Representative, you must:* Have a minimum subscribed download rate of 15.0 Mbps* Have a minimum subscribed upload rate of 5.0 Mbps* Have an ISP with no packet loss and ping under 50ms* Not use Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN* Provide proof of internet speed* Maintain a clean and quiet workspaceBe Part ofOur blithequark FamilyAt blithequark, we're committed to creating an environment where our employees feel valued, inspired, and supported.We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're dedicated to providing a workplace that's conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity EmployerIf you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we invite you to as a Customer Service & Sales Representative.and take the first step towards a rewarding career with blithequark! Note: At this time, blithequark can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.