Experienced Customer Service Representatives - Remote/TEXAS ONLY Opportunity

At blithequark, we're revolutionizing the way businesses interact with their customers, and we're looking for talented individuals to as Customer Service Representatives. As a remote worker based in Texas, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences. If you're passionate about providing top-notch service, have excellent communication skills, and are comfortable working in a fast-paced environment, we want to hear from you. About blithequarkblithequark is a digital transformation company that's been helping businesses around the world provide exceptional customer experiences for over 35 years.We're a team of innovators, thinkers, and doers who are passionate about making digital processes feel more human. Our expertise in artificial intelligence, automation, cloud engineering, and advanced analytics enables us to drive digital transformation, optimize critical business operations, and pioneer new solutions. Our MissionAt blithequark, we're committed to unlocking digital performance and delivering measurable results for our clients. We believe that by combining human expertise with artificial intelligence, we can develop digital chemistry that unlocks new possibilities, transformative outcomes, and enduring relationships.Job DescriptionAs a Customer Service Representative, you'll play a critical role in handling maintenance, collection, and liquidation activities for an assigned portfolio of accounts. This will include:* Handling a variety of customer inquiries via phone, email, or chat* Analyzing payment history and notes to communicate statuses to customers* Working with leading technologies and systems to resolve customer issues* Collaborating with a dedicated team of leaders and peers to achieve success* Participating in paid training and professional development opportunities* Enjoying a competitive rate of $14/hour, medical, dental, and vision benefits, paid time off, and additional pay incentivesKey Responsibilities* Handle customer inquiries and resolve issues in a timely and professional manner* Analyze payment history and notes to communicate statuses to customers* Work with leading technologies and systems to resolve customer issues* Collaborate with a dedicated team of leaders and peers to achieve success* Participate in paid training and professional development opportunities* Meet or exceed performance metrics and goalsEssential Qualifications* Excellent verbal and written communication skills* Strong attention to detail and problem-solving skills* Ability to multitask and work in a fast-paced environment* Familiarity with bolthires Office tools* Experience in customer service* High school diploma or equivalentPreferred Qualifications* Bachelor's degree in a related field* Experience working in a remote or virtual environment* Familiarity with cloud-based technologies and systems* Certification in customer service or a related fieldSkills and Competencies* Excellent communication and interpersonal skills* Strong problem-solving and analytical skills* Ability to work in a fast-paced environment and meet deadlines* Familiarity with cloud-based technologies and systems* Strong attention to detail and organizational skills* Ability to work independently and as part of a teamCareer Growth OpportunitiesAt blithequark, we're committed to helping our employees grow and develop their careers.We offer:* Advancement opportunities - 80% of our frontline leaders have been promoted from within* Paid training and professional development opportunities* Mentorship and coaching from experienced leaders* Opportunities to work on high-profile projects and clientsWork Environment and Company CultureAs a remote worker, you'll have the flexibility to work from the comfort of your own home. Our team is dedicated to creating a positive and inclusive work environment that values diversity, equity, and inclusion.We're committed to providing a safe and secure workspace that promotes productivity and well-being. Compensation and Benefits* Competitive rate of $14/hour* Medical, dental, and vision benefits* Paid time off and holidays* Additional pay incentives and recognition programs* Employee discounts and perks* EAP and health and wellness programsIf you're passionate about providing exceptional customer service and have the skills and qualifications we're looking for, we want to hear from you. Please through our website including your resume, cover letter, and any relevant certifications or experience.Equal Employment Opportunityblithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, equitable, and respectful of all employees. Veteran Documentationblithequark is a veteran-friendly employer and welcomes applications from veterans and their families. We're committed to supporting our veteran employees and providing them with the resources and opportunities they need to succeed. EEOC and Veteran DocumentationDuring employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran, and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.