Experienced Customer Service Representative – Onsite or Remote Opportunity at blithequark

Are you a customer-focused individual with excellent communication skills, looking for a dynamic and rewarding career in customer service? Do you thrive in a fast-paced environment where no two days are the same? Look no further than blithequark, a leading provider of innovative financial solutions. We are seeking highly motivated and results-driven Customer Service Representatives to in Dakota Dunes, SD, or remotely from within a 50-mile radius of our location. About blithequarkblithequark is a forward-thinking financial services company that has been serving the needs of individuals and businesses for years.Our mission is to provide exceptional customer experiences, innovative financial solutions, and a supportive work environment that fosters growth and development. We are committed to making a positive impact in our community and strive to create a culture of respect, inclusivity, and fun. Job SummaryAs a Customer Service Representative at blithequark, you will be the face of our company, interacting with customers via phone, email, or in-person to provide exceptional service and support. You will be responsible for answering inbound calls, resolving customer inquiries, and providing solutions to meet their needs.If you are a team player with excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences, we encourage you to apply. Key Responsibilities* Answer inbound calls, respond to customer inquiries, and resolve issues in a timely and professional manner* Understand and adhere to company policies, procedures, and guidelines for daily operations* Take ownership of customer satisfaction, ensuring that every interaction is positive and memorable* Demonstrate a strong phone presence, handling calls with empathy, patience, and a solutions-focused approach* Achieve high satisfaction ratings on customer surveys, reflecting positively on the company and the role* Participate in team meetings, sharing ideas, and collaborating with colleagues to drive results and improve processesTraining and Development* Receive extensive paid training, up to 3 weeks in length, to equip you with the knowledge and skills needed to succeed in the role* Ongoing training opportunities to support your growth and development, ensuring you stay up-to-date with industry trends and best practices* Access to a comprehensive training program, designed to help you achieve your career goals and advance within the companyCompensation and Benefits* Competitive hourly rate, starting at $17.00-$18.90/hour, with opportunities to increase take-home pay through incentives and career advancement* Top 75% of associates are eligible for incentives, providing additional earning potential* Career path from Associate I to Associate IV, with each step earning an increase in pay and opportunities for advancement* Earn up to an additional $3.50/hour when working non-traditional hours* Bilingual skills compensated in the form of a 10% differential* Flexible scheduling opportunity for top performers, allowing you to balance work and personal lifeCompetitive Benefits Package* Full medical benefits for 20+ hours/week, ensuring you and your family have access to quality healthcare* FREE dental and vision coverage, providing comprehensive protection for your overall well-being* Generous time off plans, including PTO, Sick Pay, and Bonus Days, allowing you to recharge and relax* 401(k) - dollar-for-dollar match up to 5% of total compensation, helping you build a secure financial future* Special discounts and offers for events at the Denny Sanford PREMIER Center, providing exclusive access to entertainment and cultural experiences* Employee Wellness Program, promoting a healthy work-life balance and overall well-being* Paid Community Volunteer Hours - blithequark averages 30,000 hours per year, giving back to the community and making a positive impact* Fun Employee Parties, celebrating milestones, achievements, and team successesOur Culture* Emphasis on personal success, respect, health, wellness, fun, and giving back, creating a positive and supportive work environment* Employees are rewarded, valued, and celebrated for their hard work and contributions, fostering a culture of recognition and appreciation* Career advancement opportunities are a key aspect of our culture, demonstrating our commitment to employee growth and development* Appreciation is shown through a range of rewards, including concerts, outdoor bashes, cash, car giveaways, and more, making blithequark a fun and rewarding place to workIf you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity at blithequark.Please visit our website to learn more about our company culture, benefits, and career advancement opportunities. to and start your journey to success!