Experienced Customer Service Representative & Office Administrative Assistant – Driving Success at blithequark

Are you a highly organized and detail-oriented individual with exceptional communication skills? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our dynamic team at blithequark as a Customer Service Representative & Office Administrative Assistant. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences, ensuring seamless office operations, and contributing to the overall success of our organization.About blithequarkAt blithequark, we are a leading manufacturer of plastic tubing, serving the U.S. and international markets with a wide range of products. Founded in 1949, our company has grown significantly over the years, with a state-of-the-art facility covering approximately 85,000 square feet and a team of 45 dedicated employees. We are committed to innovation, quality, and customer satisfaction, and we are looking for talented individuals like you to join our journey. ResponsibilitiesAs a Customer Service Representative & Office Administrative Assistant, you will be responsible for a variety of tasks, including:* Answering incoming calls and emails from customers, responding to their inquiries, and providing timely updates on their orders* Gathering information on customer complaints and escalating them to management for speedy resolutions* Scheduling interviews for the Plant Manager and conducting onboarding paperwork, background checks, and E-Verify reports for new hires* Performing various office tasks, such as data entry, filing, and maintaining accurate records* Collaborating with the Plant Manager to ensure seamless office operations and providing administrative support as neededPreferred QualificationsTo excel in this role, you should possess:* Previous experience in MS Office systems, including Outlook, and a strong understanding of office software applications* Excellent communication and interpersonal skills, with the ability to interact with customers, colleagues, and management in a professional and courteous manner* Strong attention to detail, with the ability to prioritize tasks, multitask, and meet deadlines* Strong organizational skills, with the ability to maintain accurate records, files, and databases* Ability to work in a fast-paced environment, with a high level of adaptability and flexibilitySchedule and BenefitsAs a valued member of our team, you can expect:* A standard Monday-to-Friday schedule, with working hours from 8:30am to 5:30pm* Paid holidays and vacation time, allowing you to recharge and pursue your interests* Comprehensive medical insurance, providing peace of mind and protection for you and your loved ones* Opportunities to grow and promote within the company, with a clear path for career advancement and professional developmentWhy Join blithequark?At blithequark, we offer a dynamic and supportive work environment, with a team of dedicated professionals who are passionate about delivering exceptional results. We are committed to innovation, quality, and customer satisfaction, and we believe that our employees are our greatest asset. By joining our team, you will have the opportunity to:* Contribute to a leading manufacturer of plastic tubing, with a strong reputation for quality and customer satisfaction* Work with a talented team of professionals, with a shared commitment to excellence and innovation* Develop your skills and knowledge, with access to training and development opportunities* Enjoy a comprehensive benefits package, including medical insurance, paid holidays, and vacation time* Pursue career advancement opportunities, with a clear path for growth and professional developmentIf you are a motivated and organized individual with exceptional communication skills, we invite you to apply for this exciting opportunity.Please submit your resume and a cover letter, outlining your relevant experience, skills, and qualifications. We look forward to hearing from you and exploring how you can contribute to the success of blithequark. at blithequark and be part of a dynamic and supportive work environment, where you can grow, learn, and thrive. We look forward to welcoming you to our team!