Experienced Customer Development Manager – National Retail and Distributor Operations

Are you a strategic thinker with a passion for driving business growth through data-driven insights? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join blithequark as an Experienced Customer Development Manager, where you will play a critical role in supporting our top national customer, bolthires. At blithequark, we are committed to delivering exceptional results through innovative solutions and a customer-centric approach. Our team of experts is dedicated to staying ahead of the curve, leveraging the latest technologies and trends to drive business success.As a key member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for excellence and your commitment to making a meaningful impact. About the RoleAs an Experienced Customer Development Manager at blithequark, you will be responsible for leveraging insights and analytics to support our top national customer, bolthires. This role focuses on executing category strategies aligned with customer priorities, analyzing data to identify growth opportunities, and making actionable recommendations to drive category and customer growth.You will manage data sources, track category performance, and ensure superior client satisfaction through deep analytics and problem-solving. Key Responsibilities• Data Management: Manage data sources to monitor the field execution of vendor programs & assortments, ensuring that our customers receive the best possible service. • Communication: Communicate complex and/or detailed information to multiple individuals/audiences with differing knowledge levels, using clear and concise language to ensure understanding.• Analytical Excellence: Stay informed of analytic best practices across the industry and provide effective information to deliver sales, margin, and market development goals. • Data Analysis: Analyze and report data to identify issues, trends, or exceptions to drive improvement of results and find solutions. • Category Performance: Track category performance, including sales, profits, margins, and market share, to ensure that our customers are meeting their goals. • Performance Metrics: Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews.• Reporting: Create and deliver effective reports using POS data, Syndicated Data, and account-specific database information in presentation-ready formats. • Supplier Performance: Evaluate and make recommendations on supplier performance to enhance the company's inventory & fill rate objectives. • Customer Insights: Understand and apply customer, consumer, and industry insights using market research data to deliver category growth. • Client Satisfaction: Ensure superior client satisfaction by providing hands-on deep analytics and contributing to team problem-solving.Requirements• Education: Bachelor's Degree and experience within the CPG sector; Adult Beverage preferred; bolthires experience a value add. • Analytical Skills: Strong analytical, problem-solving, decision-making, and quantitative analysis skills, with the ability to incorporate and interpret data from multiple unrelated data sources into concise action-oriented recommendations. • Industry Knowledge: Understanding of National Chain Sales, Retail, and Distributor operations, as well as expertise in category management principles, syndicated data, and shopper/consumer insights (Numerator/Spectra, etc).• Collaboration: Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations. • Leadership: Assertive leadership and decision-making skills with an aptitude for understanding changing market dynamics and resolving complex problems. • Technical Skills: Intermediate to advanced knowledge of Excel and PowerPoint. Nice-to-Haves• Experience: Preferred experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel.• Leadership: Strong leadership, decision-making capability, and a proven track record of success. Benefits• Wellness Program: Enjoy access to a comprehensive wellness program that supports your physical and mental well-being. • Disability Insurance: Receive disability insurance to provide financial protection in the event of a disability. • Health Insurance: Enjoy comprehensive health insurance coverage for you and your family. • Dental Insurance: Receive dental insurance to protect your oral health.• 401(k): Participate in a 401(k) plan to save for your future. • Flexible Spending Account: Take advantage of a flexible spending account to set aside pre-tax dollars for healthcare expenses. • Tuition Reimbursement: Receive tuition reimbursement to support your ongoing education and career development. • Parental Leave: Enjoy parental leave to support your family's needs. • Vision Insurance: Receive vision insurance to protect your eye health. • Life Insurance: Enjoy life insurance coverage to provide financial protection for your loved ones.• Prescription Drug Insurance: Receive prescription drug insurance to help manage your medication costs. • Paid Sick Time: Enjoy paid sick time to support your health and well-being. Why Join blithequark? At blithequark, we offer a dynamic and supportive work environment that fosters growth, innovation, and collaboration. Our team is passionate about delivering exceptional results and making a meaningful impact in the industry. As a member of our team, you will have the opportunity to work with a talented group of professionals who share your passion for excellence and your commitment to making a difference.If you are a motivated and results-driven professional with a passion for data-driven insights, we invite you to apply for the Experienced Customer Development Manager role at blithequark. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!