Experienced Chat Operator – Automotive Industry Customer Engagement Specialist at blithequark Wichita, KS

Are you a wordsmith with a passion for crafting engaging online conversations? Do you thrive in fast-paced environments where no two interactions are ever the same? If you're a master of multitasking, a whiz with technology, and a people person at heart, we want to hear from you! blithequark, a leading provider of innovative solutions for the automotive industry, is seeking highly skilled Chat Operators to in Wichita, KS. About blithequarkblithequark is a dynamic and forward-thinking company that's revolutionizing the way automotive dealers connect with customers.Our cutting-edge technology and dedication to exceptional customer service have earned us a reputation as a trusted partner in the industry. As a Chat Operator at blithequark, you'll be at the forefront of this revolution, helping to drive sales, build brand loyalty, and create unforgettable experiences for our clients' customers. Key ResponsibilitiesAs a Chat Operator at blithequark, you'll be responsible for:* Engaging in online conversations with customers via live chat, email, and social media platforms* Providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner* Utilizing our proprietary technology to analyze customer interactions, identify opportunities, and drive sales* Collaborating with our team of experts to develop and implement strategies that meet our clients' business objectives* Staying up-to-date on industry trends, best practices, and product knowledge to provide informed and accurate responses to customers* Maintaining accurate records of customer interactions, including chat transcripts, email correspondence, and social media conversations* Participating in ongoing training and development programs to enhance your skills and knowledgeRequirementsTo be successful as a Chat Operator at blithequark, you'll need:* A high school diploma or equivalent* A quiet, dedicated workspace free from distractions, with a reliable internet connection and a computer or laptop that meets our minimum system requirements (see below)* Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management* Strong typing skills, with a minimum of 35 WPM (40 WPM or higher preferred)* Ability to work a flexible schedule, including evenings and weekends, as needed* Gaming experience is preferred, but not required* Ability to attend 4 weeks of remote training, Tuesday - Saturday between the hours of 11am-7:30pm EDTSystem Requirements* Computer or laptop with a minimum of 8 GB of RAM, 64-bit Operating System, and 8th Generation Intel Core (3 equivalent or higher)* Webcam, second monitor, microphone, and external mouse* Reliable internet connection with a minimum speed of 10 MbpsPreferred Qualifications* Previous experience in customer service, sales, or a related field* Familiarity with our proprietary technology and industry-specific terminology* Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions* Ability to work in a fast-paced environment, with multiple priorities and deadlines* Strong attention to detail, with a focus on accuracy and qualityCompensation and BenefitsAs a Chat Operator at blithequark, you'll enjoy a competitive hourly rate of $13, with opportunities for advancement and professional growth.Our comprehensive benefits package includes:* Medical, dental, and vision insurance* 401(k) retirement plan with company match* Paid time off and holidays* Ongoing training and development programs* Access to our state-of-the-art technology and equipment* Collaborative and dynamic work environmentWhy Join blithequark? At blithequark, we're passionate about creating a workplace that's inclusive, supportive, and empowering. We believe in the importance of work-life balance, and offer flexible scheduling and remote work options to help you achieve your goals.Our team is dedicated to excellence, innovation, and customer satisfaction, and we're committed to helping you grow and succeed in your career. If you're a motivated and results-driven individual with a passion for customer service and technology, we want to hear from you! to of Chat Operators at blithequark in Wichita, KS.