Entry-Level Virtual Customer Service Representative – Join the Legacy of Protecting Families at blithequark

Remote Full-time
Are you passionate about delivering exceptional customer service and building long-term relationships with clients? Do you thrive in a remote work environment and enjoy the flexibility of working from home? If so, we invite you to join the legacy of protecting families at blithequark, a leading provider of life, accident, and supplemental health products to working-class families since 1951. About blithequark blithequark has been serving working-class families for over 70 years, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. Our remarkable growth, with over 20% growth last year, even during the pandemic, solidifies our status as an essential business. We are proud to be a 100% remote company, offering the freedom and flexibility to work from home on your own terms. Our Mission At blithequark, our mission is to protect families and provide them with the peace of mind they deserve. We believe in building long-term relationships with our clients, meeting them where they feel most comfortable – in their own homes. Our team of dedicated representatives is passionate about delivering exceptional service and results, and we are seeking like-minded individuals to join our legacy. Job Responsibilities As an Entry-Level Virtual Customer Service Representative at blithequark, you will be responsible for: * Providing exceptional customer service to clients through Zoom virtual calls * Building long-term relationships with clients and understanding their needs and concerns * Effectively communicating with clients to resolve issues and provide solutions * Meeting sales and performance targets through proactive outreach and follow-up * Staying up-to-date with product knowledge and industry trends to provide informed advice to clients * Collaborating with colleagues to achieve team goals and objectives * Participating in ongoing training and development to enhance skills and knowledge Essential Qualifications To succeed in this role, you will need: * Excellent communication skills, both written and verbal * Basic computer knowledge, including proficiency in virtual meeting tools and communication software * Strong work ethic and dedication to delivering exceptional service and results * Outgoing, fun, and energetic personality, with a passion for building relationships with clients * Time management skills, with the ability to stay organized and efficient in a remote work environment * Leadership experience (preferred), with a proven track record of success in a customer-facing role Preferred Qualifications While not required, prior leadership experience is valued and offers opportunities for growth and advancement. If you have experience in a customer-facing role, with a proven track record of success, we encourage you to apply. Job Benefits As a valued member of our team, you will enjoy: * 100% remote work, with the flexibility to work from home on your own terms * Weekly pay, with a consistent and predictable income * Bonus structure, with opportunities to earn bonuses based on performance and achievements * Health insurance reimbursement, to prioritize your well-being * Comprehensive life insurance, to secure your future * Flexible schedule, with the ability to create a personalized work schedule that suits your life * Retirement plan, with a robust savings option to plan for the future * Renewals, with the opportunity to earn residual income through long-term commitment Work Environment and Company Culture At blithequark, we value a positive and supportive work environment, with a focus on collaboration and teamwork. Our company culture is built on the principles of respect, empathy, and open communication, with a commitment to delivering exceptional service and results. As a remote team member, you will have the flexibility to work from home, with regular check-ins and support from your colleagues and managers. If you are passionate about delivering exceptional customer service and building long-term relationships with clients, we invite you to apply for this exciting opportunity. All interviews will be conducted via Zoom, ensuring your safety and convenience. today and start your rewarding work-from-home opportunity with blithequark.
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