Senior Data Analyst, Customer Analytics – Drive Business Growth with Data-Driven Insights at blithequark

Are you a data-driven professional with a passion for customer analytics? Do you thrive in fast-paced environments where no two days are the same? If so, we invite you to join blithequark's Business Analytics team as aSenior Data Analyst, Customer Analytics. In this role, you will play a critical part in fueling the next stage of our growth by delivering deep, actionable insights that drive customer acquisition and retention. About blithequarkblithequark is a leading provider of innovative solutions that cater to the needs of everyone, not just the few who can afford them.Our mission is built around inclusion, and we believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We are committed to creating a work environment that values fairness, respect, and integrity, and we strive to have a deep understanding of our customers. The Business Analytics TeamOur Business Analytics team is dedicated to delivering timely and trustworthy insights that enhance clarity and instill confidence. As aSenior Data Analyst, Customer Analytics, you will work closely with cross-functional stakeholders to drive business growth and customer acquisition.You will report to the Head of Data Science & Analytics and will be an integral part of a dynamic team that is passionate about using data to drive business decisions. Key ResponsibilitiesAs aSenior Data Analyst, Customer Analytics, your key responsibilities will include:* Being a strong partner to cross-functional teams by understanding new and existing Ads product offerings and recommending the right metrics and experiments to measure performance. * Enabling our advertisers to achieve business results with insights and measurement, such as those focused on customer and media.* Providing cross-functional teams with visibility into key business KPIs and metrics by developing and presenting reports and dashboards. * Independently conducting analyses using rigorous analytic methods and building recommendations that drive decision making and business prioritization. * Executing upon experimentation roadmaps by implementing experiments and tests, monitoring results, and presenting recommendations. * Generating and sharing actionable insights with Director+ level leadership via written artifacts such as decks and memos, and verbally in forums such as weekly standup meetings.Essential QualificationsTo be successful in this role, you will need:* A BA/BS in a quantitative discipline such as Math, Computer Science, Economics, or Analytics. * 3+ years of hands-on experience in business and/or product analytics, working with large, multi-dimensional datasets, preferably at fast-growing tech companies. * Exceptional communication skills, both verbal and written. * Skilled in extracting and transforming data from Snowflake warehouse using SQL. * Hands-on experience in designing, building, operating, and maintaining Tableau dashboards.* Knowledge of customer growth concepts such as CAC/LTV, retention curves, onboarding & activation funnels is preferred. * Experience working with tools like MMPs (e.g. Adjust, AppsFlyer), CRM tools like Braze, web analytics (bolthires Analytics), product analytics & experimentation tools (Amplitude, Eppo, Mixpanel). * Experience in experimentation (A/B tests, geo tests etc.) and basic statistics (e.g. hypothesis testing) required. Knowledge of commonly used analytic methods such as regression, decision trees, and forecasting is highly preferred.Preferred QualificationsWhile not essential, the following qualifications would be highly desirable:* MS in Business Analytics. * Experience working with large, complex datasets and developing data-driven solutions. * Strong understanding of statistical modeling and machine learning techniques. * Experience in and ability to play "trusted advisor" to senior and executive leadership and help make change happen. * Fast learner with the ability to admit defeat, ask for help, and iterate quickly. * Respectfully candid with the ability to collaborate with multiple stakeholders as well as peers on the data team.* Resourceful and scrappy with the ability to deliver insights to the right teams in a timely manner. Work Environment and CultureAt blithequark, we value a strong work-life blend and offer flexible work arrangements (wfh, remote, or access to one of our office spaces). We also offer:* Employee Stock Options. * Unlimited vacation. * Competitive pay and benefits. * Parental leave. * Benefits for both physical and mental well-being (wellness credit and L&D credit). * We travel a few times a year for various team events, company-wide off-sites, and more.Diversity and InclusionAt blithequark, we believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We are committed to creating a work environment that values fairness, respect, and integrity, and we strive to have a deep understanding of our customers. If you are a motivated and experienced data analyst with a passion for customer analytics, we invite you to apply for this exciting opportunity. Please apply including your resume and a cover letter, to [](remote.com/jobs/blithequark-c15ub98e/senior-data-analyst-customer-analytics-j1myi5c4).About the Application ProcessBy submitting an application to blithequark, you agree to the collection, use, and disclosure of your personal information in accordance with the blithequark Candidate Policy. We look forward to hearing from you and exploring how you can contribute to our mission of creating a more inclusive and customer-centric organization.